Brandon Torrence Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Implemented and maintained security measures to protect sensitive customer data and intellectual property across multiple platforms and systems. Conducted regular vulnerability assessments and penetration testing to proactively identify and mitigate potential security risks in our reservation and booking systems.Monitored network traffic and analyzed logs to detect and respond to security incidents promptly, minimizing impact and ensuring continuity of travel services.Developed and delivered cybersecurity training programs for employees to promote awareness and adherence to company policies, enhancing overall cybersecurity posture.

Monitored and analyzed security event data to identify potential security incidents and threats within corporate networks using SIEM tools.Investigated and responded to alerts generated by security monitoring systems to mitigate risks and ensure the confidentiality, integrity, and availability of company data and systems.Conducted regular reviews and assessments of security controls and procedures to maintain compliance with industry standards and regulations such as PCI-DSS, GDPR, and ISO 27001.Collaborated with incident response teams and other stakeholders to coordinate and execute incident handling processes.

Alpharetta, Georgia, Us

Designed and implemented scalable, highly available, and fault-tolerant cloud infrastructure solutions on AWS (Amazon Web Services) to meet client-specific requirements and SLAs.Automated deployment, configuration, and management of cloud-based infrastructure and applications using Infrastructure-as-Code (IaC) tools such as Terraform and CloudFormation.Conducted performance monitoring, optimization, and cost management of cloud resources to ensure efficiency and cost-effectiveness for clients. Collaborated with cross-functional teams to migrate on-premises workloads to cloud environments, ensuring minimal disruption and maximum benefit from cloud capabilities like elasticity and scalability.

- Experience with the design, architecture and implementation of Virtual Infrastructure environments using VMware VI, Virtual Center, Lab Manager, DRS and HA- Configured CISCO 2500, 4000, 7000, 7010 routers showing and commanding all serial and Ethernet interfaces- Install cat 5 patch panel and connected workstations using UTP cables- Diagnosing network problems, setting up and maintaining both NIS and NFS servers and client problems- Performed addition of new disk drive, mounting and un-mounting of file systems, restoring file systems and understanding system initialization scripts init daemons and backing-up. Managed system crashes and scheduling maintenance programs- Performed Remote Desktop Connection to remote to users to install software and fix network issues and restore connectivity- In-depth knowledge of all Cisco enterprise routing and switching platforms. In-depth understanding of installation, troubleshooting and optimization of Telco circuit technology including point-to-point and meshed frame-relay, Dial-on-Demand, digital data/voice circuits

- Installed and maintained personal computers and mainframe terminals- Accepted work orders from customers and kept daily logs of all operations including baseline- Hardware skills: Experienced in PC (desktop & laptop) upgrades, configuration, maintenance, troubleshooting, and repairs- Worked with end-users over the telephone to solve problems- Proficient with MS Excel, PowerPoint, MS Word, Solaris 9 & 10 Ran weekly and monthly statistical analysis/metrics of helpdesk activity- Documented and replicated technical issues reported by customers- Worked with Microsoft Office (Outlook, Word, Excel, Access, PowerPoint, etc.)- Kept a professional appearance and always excellent customer service skills- Answered phones, resolving user problems and documented solutions in Remedy system- Worked with end-users to set up passwords and activate user accounts

Education record

Associate'S Degree, Computer Software Engineering