Brandon Witt Email & Phone Number

Centennial, Colorado, United States

• Build and manage quotes, purchase orders, RMAs, and production/delivery status for allcustomers.
• Respond to customer questions and inquiries.
• Follow up with existing customers and leads.
• Request material quotes from vendors.
• Read and interpret technical drawings.

Golden, Colorado, United States

• Develop and maintain customer relationships and provide excellent customer service.
• Accurately quote and process incoming customer inquiries and orders.
• Source material that is not stocked and coordinate with vendors to ensure timely delivery ofproduct.
• Respond to customer questions and provide solutions to meet their needs.
• Process invoices, collect payment, and reconcile accounts.
• Perform ad hoc tasks as they arise, such as deliver products and cut metal for special ordersin the shop.

Greater Denver Area

• Assist in the development, implementation, and installation of large technology projects.
• Install servers and LAN/WAN networking, running cables, terminating cables, and testing of equipment.
• Installation and troubleshooting of POS systems, printers, and various office peripherals.
• Learn on the job requirements necessary to complete the work.
• Work within teams or independently.

Greater Chicago Area

• Closed a $265k deal that included additions, a kitchen remodel, and three bathroom remodels.
• Met with prospective clients to discuss their project goals and needs.
• Wrote bid proposals for projects using Excel based software.
• Drafted design drawings using Chief Architect design software.
• Represented the company and emphasized the benefits of the process and services.

Greater Chicago Area

• Recognized for closing a $33K deal, which included multiple upsold products.
• Delivered sales presentations on products and services offered to homeowners.
• Upsold sliding glass doors, front doors, gutters, and patented Solar Eclipse attic insulation on window appointments.
• Consulted and educated homeowners, and offered solutions to meet their needs.
• Answered questions regarding products, installation, warranty, and financing.

St. Charles, IL

• Processed incoming quote requests for standard and special products.
• Worked collaboratively with the outside sales team and provided technical information and drawings needed to market products.
• Maintained accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company CRM databases.
• Coordinated with other departments to process orders and resolve customer-related inquiries.
• Provided customer service over the phone to customers who needed assistance choosing a product, returning a product (RMA), or placing an order.

Northlake, IL

• Received special recognition for closing a $1.8M deal that included products across all product lines.
• Generated new and repeat sales of company products and services.
• Prepared detailed equipment proposals based on customer specs and blueprints.
• Estimated, negotiated, and responded to commercial and technical requests, concerns, and objections.

• Created AutoCAD drawings to specifications.
• Technical writing of assembly instructions for connectors.
• Assisted and supported the production floor when questions or problems were presented.
• Entered bill of materials and routers into the MRP system.

• Managed procedures and protocols used in the manufacturing process to ensure quality control and efficacy of process.
• Troubleshot and applied solutions in order to resolve machine problems.
• Programmed component surface mounting equipment for new products.
• Checked temperature profiles on the reflow ovens.