Brandon Bryant Email & Phone Number

Pine Bluff, Arkansas, United States

Leading a team of stocking associates within a facility with annual revenue of $120 Million +Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-•Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,•merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement•business solutions; and communicating business objectives to teams effectively•Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)•service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);•ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and•providing process improvement leadership to ensure a high quality customer experience•Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and•assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and•ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing•Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting•clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion•awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential

Monticello, Arkansas, United States

•ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and•providing process improvement leadership to ensure a high quality customer experience•Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and•assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and•ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing•action plans to mitigate shrink and ensure sales and profit goals are achieved for business area•Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting•clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion•awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential•Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;•supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for•and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting•ensuring diversity awareness•Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by•implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing•business processes and practices

Monticello, Arkansas, United States

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implementbusiness solutions; and communicating business objectives to teams effectively.Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; andproviding process improvement leadership to ensure a high quality customer experience.Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing andassisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring andensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area.Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; settingclear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusionawareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Crossett, Arkansas, United States

Primarily responsible for assisting in the operation of a facility with a yearly sales revenue of approximately $50,000,000 by driving store experience, managing merchandise operations, being centered on the customer, using appropriate judgment, manage execution and results, plan and pursue team-based improvements, influence and communicate, manage ethics/compliance, quickly adapt, supervise employees, and develop talent. The essentials of this include: The supervision/development opportunities for hourly employees by hiring, training, mentoring, assigning tasks, performance evaluations, and upholding diversity awareness. Upholding all company policies while communicating and listening to employee concerns to provide resolutions. Ensuring compliance to all company policies and laws by holding employees accountable. Analysis and interpretation of reports. Implementing loss prevention and safety controls. Maintain quality assurance standards. Lead safety and operational reviews by development of action programs to correct deficiencies. Provide direction and guidance on execution of company programs and initiatives. Model and provide direction on customer service techniques to ensure all customers needs and complaints are resolved within company policies. Participate in community outreach and encourage others to serve as outstanding members of the community. Drive financial performance through sales and profit and implement plans to resolve any deficiencies. Schedule and train employees to meet the needs of customers. Drive sales through merchandise presentation, including accurate and competitive pricing, proper signage, inventory levels, and cleanliness. Evaluation of economic trends and community needs. Overseeing the stocking and rotation of merchandise along with removal of out of date or damaged goods. Set up, cleaning, and organizing product displays. Securing fragile and high shrink merchandise. Monitoring and controlling expenses.

Arkansas, United States

Primarily responsible for controlling the unexplained loss of merchandise and company assets to improve profitability by delivering loss prevention training, protection of assets, management of safety and risk control practices, using appropriate judgment, management of execution and results, planning and pursue team-based improvements, influencing and communication, management of ethics and compliance, quickly adapting, supervising employees, and development of talent. Identify and communicate performance goals and objectives. Maintaining accountability for policies and procedures. Reviews of variances to Inventory reports, conducting operational and inventory reviews, gather data and monitor trends, identify improvement opportunities, communication of corrections needed to inventory controls, influence the implementation and execution of controls. Teach and train hourly and salaried employees operational controls and processes in multiple stores. Detect, deter, investigate, and resolve violations of company policies and criminal activities by investigating alleged fraud. Obtain evidence, take statements, write reports, and provide court testimony. Participate in collaborative efforts with other investigative entities. Monitor safety and risk controls by ensuring an effective safety program is in place. Identity accident trends to develop and implement solutions to prevent accidents. Provide training to employees on accident prevention techniques. Communicate plans to minimize accidents. Oversee safety reviews and implement plans to improve safety. Provide supervision and development opportunities for employees by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness. Ensures compliance with company policies and supports the company mission, values, and standards of ethics and integrity by implementing action plans.

Primarily responsible for identification of shrink opportunities and ensuring a safe work environment by following company policies for investigating fraud, following security guidelines, safety policies, making effective choices, planning and improving work, sharing information, an adapting to changing demands. Investigating merchandise and cash losses. Advise and train employees on loss prevention techniques and policies. Properly document incidents in a timely manner. Prevent merchandise loss through engagement, investigations, and prosecution of alleged perpetrators. Monitor store standards for OSHA compliance. Assist with safeguarding assets by observing and communicating suspicious activity. Planning and implementing emergency response procedures. Operating and reviewing CCTV. Obtain evidence, take statements, write Case reports, and provide courtroom testimony. Participate in collaborative efforts with investigating entities. Comply with all company policies and procedures with integrity by implementing action plans.

Responsible for following company policies and procedures by handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment. Provide customer service by acknowledging the customer, identifying needs, assisting with purchase decisions, locating merchandise, resolving issues/concerns, and promoting products and services, while maintaining a safe shopping environment. Follows all food safety procedures. Maintains inventory levels to ensure in-stock. Receives and stocks merchandise while utilizing equipment, following proper merchandising techniques, and completing required paperwork, logs, and other documentation. Maintains area through stocking and rotating, removal of damaged or out of date product, setting up, cleaning, organizing product displays, signing/pricing correctly, and securing fragile and high-shrink merchandise.