Brandon Berrios Email & Phone Number

Florida, United States

Miami, Florida, United States

Miami, Florida, United States

Miami, Florida, United States

Miami, Florida, United States

Miami/Fort Lauderdale Area

Coral Gables, Florida

•Conduct orientation sessions and arrange on-the-job training for new hires • Evaluate agents performance, conduct or arrange for ongoing technical/customer service training • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary• Route emergency calls appropriately• Page individuals to inform them of telephone calls, using paging or interoffice communication equipment • Led and trained company to be awarded the Association of TeleServices International (ATSI) Award of Excellence during the 2014 campaign

Nashville, Tennessee

•Conduct stat calls and provided coaching to first year salespersons on a nightly basis in preparation for the following day and week of sales• Provided on the job training through job shadowing of initiating sales, and finalizing sales with customers• Lead individualized training on weekends to address any issues, concerns and strategies for first year salesperson

Nashville, Tennessee

•Independent contractor in direct sales of educational products• Established success principles through direct sales (i.e. persistence, positive attitude, belief creation, goal setting, and self-motivation)• Prospected and approached over 7,000 families from various socioeconomic strata, ethnicity, and religious backgrounds • Executed all ordering, inventory, sales, accounting, presentation, and delivery of product • Relocated to Iowa, New York & Tennessee for the summers

Miami, Florida

• Greet customers and ascertain what each customer wants or needs.• Describe merchandise and explain use, operation, and care of merchandise to customers. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires • Compute sales prices, total purchases and receive and process cash or credit payment