Senior Manager, Global Live Events
Current• Manage the Global Live Events and 24/7 Scheduling Department of Encompass Digital Media, responsible for processing almost 100,000 television and streaming bookings each year across the world including high profile events such as the Olympics, Superbowl, televised concerts, elections, and breaking news.• Act as the first point of contact for major television networks, OTT streaming providers, government, and news agencies with a global footprint.• Project lead on several prominent internal projects, including software/hardware integration across multiple departments.• Primary operations administrator for the ScheduALL scheduling platform at Encompass Digital Media including maintenance of all databases, resources, and overall functionality.• Work closely with Engineering and Sales departments to determine new technologies are worth pursuing in order to best serve our customers while also providing the strongest ROI.• Provide quotes to clients for job opportunities by gathering our costs from vendors for fiber, equipment, satellite time, personnel, etc.• Draft SOPs, recruit, and train new hires as necessary on all internal and external systems.