Brandon Bowers Email & Phone Number

Scottsdale, Az

• Project Manager on efforts to standardize and improve collaborative communication across business units working with division leadership• Project Manager on implementation of Solarwinds Systems Management• Project Manager on the SharePoint and Project Server implementation• Technical lead on proposals for process improvement and vendor evaluation• Project lead for new division acquisition web systems and restructure• Technical lead engineer for IIS environments• Senior Developer of SharePoint 2010 & 2013 environments• Participant in multiple projects as a key technical resource that include implementation, issue resolution, and development• Regularly performed duties as project lead• Mentor IT staff to ensure services, system monitoring, capacity, high availability, business continuation and disaster recovery• Work with individual team members to coordinate tasks, balance workloads, and escalate critical tasks• Project Management Office committee membership determining project management tasks for SharePoint development and implementation projects including, but not limited to, research, planning, documenting, leading and tracking• Administration of Windows Active Directory, DHCP, and DNS• Technical lead on proposals for process improvement and vendor evaluation• Coordinate and lead annual disaster recovery testing and business unit planning• Lead the Governance Committee in evaluation of current and emerging SharePoint technologies and practices• Creation of user requirement documentation of recommended solutions and best practices of web systems• Technical lead for the design and optimization of VMware

Scottsdale, Az

• In-term Director of IT• Facilities acquisition lead for nine locations across three states, that involved the transition of existing infrastructure and processes to smoothly align with the parent enterprise processes• Created ‘best practices’ for the implementation of HL7 EMR interfaces for referring physicians • Project manager and technical lead for desktops, networks, telecommunications, and applications. Supported a wide range of infrastructure and application environments for over 900 users in hospital and clinic facilities• Encouraged open communication and a supportive team environment that was defined by collaboration and knowledge sharing which led to a high employee satisfaction and high retention rates within the teams• Revitalized an under-performing department by improving team morale, standardizing delivery of IT services, and improving both customer and inter-departmental relationships • Managed the SharePoint 2010 and Project Server 2010 environment• Technical lead to ensure the compatibility of the hardware and software of the system• Responsible for the evaluation and recommendation of new hardware and software acquisitions• Analyzed performance of the global system and ensured performance objectives met requirements

Scottsdale, Az

• Responsibilities included analysis, installation, maintenance and modification of storage area networks and computing systems• Ensured the compatibility of the hardware and software of the systems• Responsible for the evaluation and recommendation of the new hardware and software• Assisted team in resolution of hardware, software and system issues• Assess departmental needs and work with leadership to establish user requirement documentation systems solutions• Responsible for the management and contracts of the CAD license servers• Responsible for the development of over 20 InfoPath forms, workflows, and 100’s of SharePoint sites • Analysis, installation, maintenance and modification of SharePoint 2010 and Project Server 2010• Staff trainer for IT systems and applications• Troubleshot network and application issues for remote locations• Supporting enterprise level server infrastructure environment• Design and optimization of VMware • Support of Windows Servers 2003/2008 • Support MS Exchange 2003/2007/2010• Administration Windows Active Directory, DHCP, and DNS• Support and administration of switches and AP controllers• Administration/Engineering of IIS 6 & 7 environments• SQL administration• Visual Studio 2005 design

Tempe, Az

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries either in person or over the phone.• Write training manuals.• Train computer users.• Maintain daily performance of computer systems.• Respond to email messages for customers seeking help.• Ask questions to determine nature of problem.• Walk customer through problem-solving process.• Install, modify, and repair computer hardware and software.• Clean up computers.• Run diagnostic programs to resolve problems.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Install computer peripherals for users.• Follow up with customers to ensure issue has been resolved.• Gain feedback from customers about computer usage.• Run reports to determine malfunctions that continue to occur.

Phoenix, Az

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries either in person or over the phone.• Write training manuals.• Train computer users.• Maintain daily performance of computer systems.• Respond to email messages for customers seeking help.• Ask questions to determine nature of problem.• Walk customer through problem-solving process.• Install, modify, and repair computer hardware and software.• Clean up computers.• Run diagnostic programs to resolve problems.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Install computer peripherals for users.• Follow up with customers to ensure issue has been resolved.• Gain feedback from customers about computer usage.• Run reports to determine malfunctions that continue to occur.