Brandon Bretz Email & Phone Number

Reading, Pa, Us

Reading, Pa, Us

Reading, Pennsylvania, United States

• Spearheaded a pioneering data quality program, identifying 100+ anomalies across 4 Key Quality Indicators (KQIs) in the first quarter of use. • Established key relationships and formed partnerships with IT to gain buy in on data management, data product, and data governance initiatives. • Provide strategic guidance on data management and data maturity with a focus on data quality and data productization. • Set and execute the vision for IoT/telemetry data, including foundational team structures for leading data products and data as a product. • Champion data governance and democratization initiatives within the Connected Data department. • Lead 3 cross-functional teams with 40+ direct and indirect reports to successfully launch multiple enterprise data products.

Reading, Pennsylvania, United States

• Integrated telemetry odometer readings into the enterprise billing system, eliminating manual entry for over 20,000+ vehicles per month. • Designed, implemented, and trained HR department on a Salesforce-based enterprise case management system to track Covid cases in less than 3 weeks. • Streamlined data delivery methods, consolidating custom services into unified models. • Established data cleansing protocols for odometer values in large telemetry datasets. • Designed and managed cross-functional development of multiple enterprise data and analytic products.

Reading, Pennsylvania, United States

(Same responsibilities as Product Manager, IoT/Telemetry Data)

Reading, Pennsylvania, United States

• Developed a Salesforce-based vehicle availability tracker, reducing call center handle time by 20% in the first month. • Implemented a centralized email queuing system handling over 1,000 emails per day for the commercial rental email team. • Engineered 100+ ETL pipelines for near real-time data synchronization between AS/400, SQL Server, Oracle, and Salesforce. • Designed and launched a centralized case management system for Rental Salesforce, sales operations, and call center support. • Maintained responsibilities from the Supervisor, NRA Process Solutions role.

Reading, Pennsylvania, United States

• Led and developed a 2-person analyst team responsible for scheduled and ad hoc reporting and consolidated billing. • Produced monthly, quarterly, and annual metrics and KPI reports for senior leadership. • Identified and implemented efficiency improvements in corporate and field commercial rental processes. • Designed and developed custom applications, dashboards, and processes for the call center, executive account managers, and sales support teams. • Automated ETL processes, eliminating over 40 MS Access databases. • Managed database administration tasks, including design, performance monitoring, security, and backup/recovery for 60+ MS Access databases.

Reading, Pennsylvania, United States

• Analyzed account and transactional data to identify opportunities for revenue growth or process efficiencies. • Managed daily operations for major accounts, generating $55 million in revenue in 2014. • Served as single point of contact between customers, executive account managers, field associates, and corporate departments to resolve billing and customer service issues and implement new processes.

Reading, Pennsylvania, United States

Master Of Science - Ms, Computer Science

Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Computer Science