Brandon Brugman Email & Phone Number

Scottsdale, Arizona, United States

- Played a key role in the development and implementation of new .NET features, contributing to the enhancement and expansion of the software product's functionality and capabilities.Investigated and resolved critical production bugs, employing thorough debugging techniques and problem-solving skills to ensure smooth system functionality. - Implemented comprehensive validation mechanisms and enhanced visibility tools for the customer service department, enabling efficient debugging of potential issues and proactive problem resolution. - Managed and optimized database information, leveraging data analysis to identify and solve bugs, ensuring data integrity and system stability.- Actively participated in code reviews, providing valuable feedback and suggestions to enhance code quality, maintainability, and scalability of the software application.

Boise, Idaho, United States

- Helped lead the development of a Python-based application designed to scan medical records for patient identification details, contributing significantly to enhancing data retrieval and patient identification accuracy.- Provided key leadership in guiding the architectural design process, offering insights, and collaborating with the team to create a robust system for efficient data extraction from text files.- Developed AngularJS solutions, contributing code and expertise to create user-friendly interfaces and functionalities for the application, fostering an improved user experience and streamlined data processing.

Boise, Idaho Area

• Ensure customers are able to effectively and efficient track time, run payroll, and create invoices• Strategize with customers about the most effective ways to utilize product to match business needs• Meet activation/retention goals while maintaining high customer satisfaction marks

Eagle, Idaho

• Manage TSheets account setup for our global team.• Worked hand-in-hand with businesses to strategize best practices and streamline product implementation.• Oversee accounts in the global market and work directly with sales to help spot patterns for business development.

• Provide exceptional customer service at all times and ensure customers are fully satisfied. • Work directly with our sales department to increase our monthly recurring revenue by activating accounts.

Boise, Idaho

• Implements strategies for daily operations according to volume of reservations and needs of local accounts.• Responsible for improving service to branch’s largest account and maintaining positive relationships with all corporate accounts.• Consistently reach sales quotas by listening and understanding customer’s needs as to provide options in which Enterprise can help enhance their rental car experience.• Monitor employee efficiency to improve branch processes and maximize productivity.• Recipient of multiple “’Wow’ Alert” awards for ensuring my customers are completely satisfied with our service.

Bachelor Of Science - Bs, Computer Science

Bachelor'S Degree, Human Services, General

Associate'S Degree, General Studies