Talent Management & Creative Consulting for Musicians, Athletes, and Multi-Hyphenate Creatives

Oversaw and assisted in the delegation ticket operations across various box offices.Developed innovative ideas to enhance ticket marketing strategies and improve customer experience through weekly brainstorms with management.Maximized clients’ revenue potential by identifying premium opportunities as well as cross-selling opportunities to other Redskins games and Fedex Field events.Maintained existing clients and prospective customers by providing quality customer… Show more Oversaw and assisted in the delegation ticket operations across various box offices.Developed innovative ideas to enhance ticket marketing strategies and improve customer experience through weekly brainstorms with management.Maximized clients’ revenue potential by identifying premium opportunities as well as cross-selling opportunities to other Redskins games and Fedex Field events.Maintained existing clients and prospective customers by providing quality customer service.Averaged daily 125 outbound sales calls to existing and prospective season ticket holders on relevant marketing initiatives. Show less

Promoted to lead marketer amongst intern staff of 10 employees.Collaborated with interns to create long-term marketing strategies for the USGA.Assisted and shadowed all tenured staff to master best marketing practices for high-end sporting events such as the US Open.Sold and distributed tickets/credentials to spectators during the U.S. Open Championship. Fielded telephone inquiries from corporate clients.

Responsible for all payments and invoices in the departments business and commercial accounts. Collaborated with department leaders to brainstorm and plan future marketing initiatives and company logistics.Applied incoming invoices into Oracle application.Prepared, organized, and filed paid invoices and payment schedules.