Brandon Cates Email & Phone Number

Arlington, TX, US

Richardson, TX

• Established and maintained good customer relationships by providing quality service and add on sales of product while fully exceeding company expectations in the top percentile of customer service. Accurately entered.
• Achieve Global Customer Service Series Completion – February 2011
• Territory Manager: “Build a TM” Training – April 2011
• PBB Account Projects: Outbound Calls – March – April 2011
• Salesfoce.com experience

• Established and maintained good customer relationships by providing quality service and add on sales of product while fully exceeding company expectations in the top percentile of customer service. Accurately entered.
• Achieve Global Customer Service Series Completion – February 2011
• Territory Manager: “Build a TM” Training – April 2011
• PBB Account Projects: Outbound Calls – March – April 2011
• Salesfoce.com experience

Established and maintained good customer relationships by providing quality service and add on sales of product while fully exceeding company expectations in the top percentile of customer service. Accurately entered returns and orders while choosing correct product and determined correct shipping locations. Received and efficiently responded to telephone.

Performed fitness assessments, determined exercise prescriptions and designed workout programs for a diverse population. Created various flyers, signs, ran attendance reports and maintained bulletin boards for advertisement for the facility. Developed and implemented advertising and marketing for the health and wellness center to the employee base..

• Performed fitness assessments, determined exercise prescriptions and designed workout programs for a diverse population including high-risk clientele.
• Provided one-on-one training, counseling and motivation.
• Supervised and monitored exercise participants.
• Designed and implemented incentive and health promotions and other specialty programs.
• Performed administrative duties associated with facility operations.

Performed fitness assessments, determined exercise prescriptions and designed workout programs for a diverse population including high-risk clientele. Provided one-on-one training, counseling and motivation. Supervised and monitored exercise participants. Designed and implemented incentive and health promotions as well as other specialty programs..

Greeted and registered members and guests. Monitored and maintained a positive environment for the children of members and guests. Serviced and maintained liability agreements.

Developed a 12-week personalized program designed to motivate and guide members into exercise. Program included a series of exercises based on individual needs and goals as well as provided a machine orientation. Greeted and registered members, updated memberships, sold new memberships, provided tours, made reservations, addressed member questions.

Called delinquent customers and arranged for payment to be made through outbound and inbound calls. Navigated a computerized data entry system or other relevant applications. Educated customers on account terms and alternate payment programs and methods. Worked with vendors to ensure Chrysler Financial's collateral is located and retrieved from customers.

Bs, Exercise Science

A Bs, Exercise Science

Education record

Mentored "at risk" children at Wood Elementary