Brandon Cates

Brandon Cates Email and Phone Number

Customer Service Specialist @ Lennox International
Arlington, TX, US
Brandon Cates's Location
Arlington, Texas, United States, United States
Brandon Cates's Contact Details

Brandon Cates personal email

n/a
About Brandon Cates

I am a graduate from the University of Texas at Arlington with a BS in Exercise Science degree. I am currently working at Lennox International in Richardson, Texas as a Customer Service Specialist. I am very motivated, knowledgable, and a team player ready to get back in the health industry. I would like to be in the exercise lab performing stress tests and fitness assessments, but I would also be pleased to be in a corporate setting as well. I am determined to work hard in all aspects of my future career to help the company succeed. I am a quick learner and adapt quickly to any new setting. I believe myself to be a great addition to any new company and can't wait to get started.Specialties: Personal training, fitness assessments, customer service

Brandon Cates's Current Company Details
Lennox International

Lennox International

View
Customer Service Specialist
Arlington, TX, US
Website:
lennox.com
Employees:
405
Brandon Cates Work Experience Details
  • Lennox International
    Customer Service Specialist
    Lennox International
    Arlington, Tx, Us
  • Lennox International
    Customer Service Specialist
    Lennox International May 2010 - Present
    Richardson, Tx
    Established and maintained good customer relationships by providing quality service and add on sales of product while fully exceeding company expectations in the top percentile of customer service. Accurately entered returns and orders while choosing correct product and determined correct shipping locations. Received and efficiently responded to telephone, fax and email inquiries from customers regarding orders, product information and account processing.• Achieve Global Customer Service Series Completion – February 2011• Territory Manager: “Build a TM” Training – April 2011• PBB Account Projects: Outbound Calls – March – April 2011• Salesfoce.com experience
  • Spherion Staffing
    Customer Service Specialist
    Spherion Staffing May 2010 - Present
    Established and maintained good customer relationships by providing quality service and add on sales of product while fully exceeding company expectations in the top percentile of customer service. Accurately entered returns and orders while choosing correct product and determined correct shipping locations. Received and efficiently responded to telephone, fax and email inquiries from customers regarding orders, product information and account processing.• Achieve Global Customer Service Series Completion – February 2011• Territory Manager: “Build a TM” Training – April 2011• PBB Account Projects: Outbound Calls – March – April 2011• Salesfoce.com experience
  • Spherion Staffing Solutions
    Customer Service Specialist
    Spherion Staffing Solutions Jan 2005 - Present
    Established and maintained good customer relationships by providing quality service and add on sales of product while fully exceeding company expectations in the top percentile of customer service. Accurately entered returns and orders while choosing correct product and determined correct shipping locations. Received and efficiently responded to telephone, fax and email inquiries from customers regarding orders, product information and account processing.Achieve Global Customer Service Series Completion - February 2011
  • Verizon Wireless
    Health And Wellness Coach
    Verizon Wireless Sep 2009 - Jan 2010
    Performed fitness assessments, determined exercise prescriptions and designed workout programs for a diverse population. Created various flyers, signs, ran attendance reports and maintained bulletin boards for advertisement for the facility. Developed and implemented advertising and marketing for the health and wellness center to the employee base. Developed and taught a variety of group exercise classes. Provided one-on-one training, counseling and motivation. Supervised and monitored exercise participants. Designed and implemented incentive and health promotions as well as other specially programs. Cleaned and maintained fitness center equipment.
  • Medifit Corporate Services
    Health And Fitness Specialist Intern
    Medifit Corporate Services Jan 2009 - Apr 2009
    • Performed fitness assessments, determined exercise prescriptions and designed workout programs for a diverse population including high-risk clientele.• Provided one-on-one training, counseling and motivation.• Supervised and monitored exercise participants.• Designed and implemented incentive and health promotions and other specialty programs.• Performed administrative duties associated with facility operations.
  • Medifit/First Command
    Health And Fitness Specialist Intern
    Medifit/First Command Jan 2009 - Apr 2009
    Performed fitness assessments, determined exercise prescriptions and designed workout programs for a diverse population including high-risk clientele. Provided one-on-one training, counseling and motivation. Supervised and monitored exercise participants. Designed and implemented incentive and health promotions as well as other specialty programs. Performed administrative duties associated with facility operations.24 Hour Fitness
  • Kid'S Club
    Kid'S Club Attendant
    Kid'S Club Aug 2008 - Jan 2009
    Greeted and registered members and guests. Monitored and maintained a positive environment for the children of members and guests. Serviced and maintained liability agreements.
  • Ymca Of Metropolitan
    Health And Exercise Attendant
    Ymca Of Metropolitan Dec 2006 - Aug 2008
    Developed a 12-week personalized program designed to motivate and guide members into exercise. Program included a series of exercises based on individual needs and goals as well as provided a machine orientation. Greeted and registered members, updated memberships, sold new memberships, provided tours, made reservations, addressed member questions, answered phone calls and handled cash receipt sales.
  • Adecco Staffing Solutions
    Collections Service Representative
    Adecco Staffing Solutions Jan 2002 - Jan 2003
    Called delinquent customers and arranged for payment to be made through outbound and inbound calls. Navigated a computerized data entry system or other relevant applications. Educated customers on account terms and alternate payment programs and methods. Worked with vendors to ensure Chrysler Financial's collateral is located and retrieved from customers that are unwilling to pay. Utilized skip tracing tools to locate customers successfully. Used queue management skills to in order to work an assigned group of accounts. Resolved customer delinquency to avoid repossession of the

Brandon Cates Skills

Advisory Customer Service Analytics

Brandon Cates Education Details

Frequently Asked Questions about Brandon Cates

What company does Brandon Cates work for?

Brandon Cates works for Lennox International

What is Brandon Cates's role at the current company?

Brandon Cates's current role is Customer Service Specialist.

What is Brandon Cates's email address?

Brandon Cates's email address is br****@****.rr.com

What schools did Brandon Cates attend?

Brandon Cates attended The University Of Texas At Arlington, The University Of Texas At Arlington, Community Serviceparticipated In Building A Community Playground.

What skills is Brandon Cates known for?

Brandon Cates has skills like Advisory, Customer Service, Analytics.

Who are Brandon Cates's colleagues?

Brandon Cates's colleagues are Alex Correa, Matthew Knemeyer, Christopher Loftus, Ernesto Sifuentes, Kevin Parker, Chris Rosario, Kendrick Drummond.

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