As a Product Managerat TraceGains - an industry leader in supplier management and compliance software for food and beverage manufacturers - I work directly with customers, prospects, internal stakeholders, and industry experts to design and enhance our flagship enterprise modules. With a keen eye for innovation and a strong desire for continuous education on cutting-edge technologies, I am always looking for ways to improve the day-to-day lives of our end-users. Additionally, I lead an amazing team of engineers, UX designers and QA professionals in a focused development pod that meets on a regular basis to ensure a streamlined SDLC for TraceGains Compliance products. Some of my key accomplishments include:- oversight and leadership, from ideation through GTM, of the design, development, and release of TraceGains new CAPA Management product (additional accomplishments include: conducting internal and customer/prospect product demos, creating and delivering internal training, public speaking engagements at user conferences, sales/marketing collateral contributions, and ongoing support and iterative enhancement management). - oversight and leadership of the re-design and GTM for TraceGains Finished Goods module- created the initial design, completed the initial configuration, and conducted the first-ever demo of TraceGains Audit ManagementCurrent interests include (at a high level):- enterprise applications of AI/ML- Intelligent Document Processing (IDP) - ESG/Sustainablity

- led an onsite, net new, HR/Payroll (ERP) software deployment project for a large school district of ~5,000 employees with a budget of in excess of $500,000- led 10+ ERP software upgrade projects, concurrently, through successful go-live cutover, for some of the largest school districts and departments of education in the United States, with total professional services budgets exceeding $1mil

- Demonstrated Professional Services leadership and oversight of the Epicor ERP Upgrade Program: a methodology and toolset that leverages cutting-edge technology to upgrade entire ERP systems in a matter of hours, as opposed to weeks or months. This technology and proven implementation methodology allows for faster and more-streamlined upgrade experiences, resulting in higher data migration accuracy, shorter implementation durations, and quicker time to value. - With the evolution of the Epicor ERP product suite, I looked to evolve the upgrade program and methodology (processes and documentation) as we ushered in thousands of legacy Epicor users to the newest software offerings across all deployment models (on-premise, dedicated and multi-tenant cloud, hosted, etc.).

- successfully managed 15+ ERP software upgrade projects concurrently, through go-live and support handover - managed collective budgets in excess of $2.5mil- worked with internal and external stakeholders to collaboratively deliver in scope software and services - worked diligently with support and product teams to resolve bugs and other issues expeditiously - identified risks early and put mitigation plans in place to keep projects on schedule - held regular status meetings with key stakeholders and consistently reported internally and externally on status through a variety of metrics

Working with some of the largest food and beverage manufactures in the industry, I built complex custom software configurations to meet a variety of operational business requirements. In addition to initial software implementation and customization projects, I was also tasked with product-managing TraceGains newest software offering, “Audit Management,” from ideation to GTM. Which, through leveraging the TraceGains Network of 7,000+ supplier locations, will allow customers to streamline audit documentation, smartly schedule audit resources based on their location/supplier locations, and provide turnkey desktop audits ahead of time to reduce the amount of time taken to conduct an onsite audit.

With a massive uptick in businesses selling their products online, I worked with industry leaders in both the manufacturing and distribution verticals to integrate their ERP software with a Magento-based e-commerce solution. My work included connecting ERP systems with B2B and B2C e-commerce websites via API, syncing inventory in real-time, e-commerce site configuration and administration, extensive QA,end user training, and go-live cutover planning .Epicor Commerce Connect (ECC) provides a real-time integration between ERP software and e-commerce websites. This allows for a seamless consumer (B2B/B2C) buying experience, as well as an integrated solution for manufacturers/distributors, alike.

Working with key stakeholders in the manufacturing and distribution industries, I leveraged a systematic Project Management approach, keeping key PMI (Project Management Institute) principals in mind, to successfully Upgrade legacy ERP customers to Epicor ERP 10.1: an industry standard in ERP software.