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Brandon D. personal email
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ICT Project and Service Management with 20+ years experience delivering sustainable workforce and business outcomes to New Zealand organisations. My experience has been gained, working alongside people from a wide range of business environments to build positive relationships, enabling motivated teams, navigating and resolving complex organisational problems, in order to deliver modern, user-focused solutions that meet the functional challenges of today’s digitial workplaces.Agile / DevOps, Prince 2 and ITIL Certified.
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Senior Project ManagerDatacomWellington, Nz
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Project ManagerMinistry For Primary Industries (Mpi) Jul 2024 - PresentWellington, New Zealand• Led the FMIS Upgrade Project Phase 1 Migration to SaaS successfully, currently planning Phase 2 Modernisation.• Managed the MS Teams Voice Project to replace Skype for Business with MS Teams calling, included upgrading end user hardware and contact centre solution. -
Consulting Delivery ManagerIndependent Consultant - Information & Technology Sep 2017 - PresentNew ZealandProviding information and technology management services to New Zealand organisations with a focus on sustainable change outcomes. Senior Management / C-level / Board engagement, budget, capability and resource management experience.
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Senior Project ManagerMinistry Of Justice - New Zealand Mar 2022 - Jun 2024Wellington, Wellington Region, New ZealandResponsible for the successful management of ICT projects and delivery teams supporting major Digital workstreams at the Ministry.• Digital Courtroom / Audio Visual ProjectsProviding digital support platform for high-profile hearings... recently the Whakaari / White Island Trial and the Masjidian (Christchurch Mosque Shootings) Coronial Inquiry in June and October 2023. The platforms delivered a secure managed live-stream broadcast of in-court proceedings in multiple languages, via the courts of New Zealand website, supporting a "zero downtime" operation for parties providing evidence / viewing in-person and remotely. This work involved sourcing and managing multiple suppliers for technology requirements, satisfying data and information privacy requirements, ensuring elevated service levels for multiple technology streams and was a world first. • Digital Service Lifecycle and Asset Management Projects- Legacy document management solution migration (to SharePoint) and decommission- Application upgrades (multiple applications)- Oracle database 19c upgrade (multiple applications) -
Senior Project ManagerNz Police Nov 2018 - Mar 2022New ZealandResponsible for the successful management of ICT projects and delivery teams supporting improved organisational collaboration and frontline operations. My work at Police included the following projects:• Modern Collaboration Program (MCP)Led a 3 year workstream to implement, integrate and manage a WebEx Teams collaboration planform to support 14,500 police users which transformed modern working practices and supporting collaboration between Police and external users. Also lead a subsequent workstream within MCP to replace the Webex solution , leveraging the Microsoft 365 platform. The objective was to deliver a Proof of Value validating user scenarios with an Agile-DevOps delivery approach, key to supporting a business case for a sustainable delivery and investment.• Digital Service Lifecycle and Asset Management Projects- upgrade to the on-premises SharePoint platform- design review and proposal to provide improved resilience for internet Gateway services.- requirements and planning for an upgrade to the DB2 database supporting the National Information Archive (NIA) a primary front-line application. -
Senior Project ManagerWaka Kotahi Nz Transport Agency Mar 2018 - Sep 2018New ZealandResponsible for a project delivering Microsoft 365 capabilities to improve collaboration across the agency and with their partners. This project delivered the design and implementation of the Microsoft 365 platform and Skype-for-Business PSTN Proof-of-Concept. -
Project ManagerMinistry Of Social Development (Msd) Sep 2017 - Mar 2018New ZealandResponsible for the deployment of secure printing applications and equipment to all Ministry of Social Development and Oranga Tamariki sites nationally. -
Service ManagerSpark New Zealand Apr 2016 - Sep 2017New ZealandTelecommunications as a Service (TaaS)As Service Manager for the Telecommunications as a Service (TaaS) tower at Spark, I provided assurance on the development, delivery and support of TaaS services to Spark customers. My achievements included:• Implementing an oversight and guidance framework to provide service assurance across multiple delivery teams • Leading the TaaS Service Delivery team of 3• Developing and managing service reporting• Implementing a delivery risks and issues framework• Maintaining relationships with internal and external stakeholders • Leading service improvement initiatives• Managing vendor and external support teams -
Principal Service ManagerVodafone New Zealand Jul 2014 - Apr 2016New ZealandNetwork as a Service (NaaS)I was enlisted to support the implementation and ongoing delivery of a replacement data network to the New Zealand Post Group across New Zealand. The ‘Network as a Service’ contract was Vodafone’s largest single customer deployment of WAN, LAN and Unified Communication services measured in terms of the number of sites and end users connected to the network. My achievements included:• Managing the delivery of technical support during build and transition activities• Developing contract aligned service reporting • Owning the client service relationship• Leading on-going service assurance and continual improvement activities• Contributing to the strategic planning process• Mentoring delivery teams on the new as a service framework -
Senior Service Delivery ManagerDatacom Jan 2009 - Jul 2014New ZealandService DeliveryAs Senior Service Delivery Manager, I supported delivery teams and managed key projects for many of Datacom’s cornerstone clients. My role was to ensure that systems, methodologies and procedures were effectively and efficiently delivered. This included management of third-party vendors and government partner agencies to ensure a positive customer experience. My achievements included: • Providing governance for service operations and project delivery• Delivering a single point of contact for the client for service-related queries and escalations• Managing commercial frameworks and financial operations • Providing a service aggregation function where appropriate• Assisting in the development of strategic account plans • Championing a culture of continual improvement
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Business Development ManagerGen-I Jul 2007 - Dec 2008New ZealandResponsible for Lenovo sales development at Gen-i.
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Procurement Team LeaderGen-I Mar 2006 - Jul 2007Wellington, New ZealandResponsible for the management of procurement support operations for Gen-i’s Central Region ensuring effective service levels, vendor management and staff development.
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Service SupervisorSharp Corporation Oct 2004 - Mar 2006Auckland, New ZealandSupervise operations for Auckland field service team- Service Management- Technical Management- Systems / user administration- Personnel Management -
National Customer Service EngineerAllpress Espresso Aug 2002 - Aug 2004New Zealand -
Customer Service EngineerFuji Xerox Document Management Solutions Nov 1996 - Jul 2002Auckland, New Zealand
Brandon D. Skills
Brandon D. Education Details
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Management
Frequently Asked Questions about Brandon D.
What company does Brandon D. work for?
Brandon D. works for Datacom
What is Brandon D.'s role at the current company?
Brandon D.'s current role is Senior Project Manager.
What is Brandon D.'s email address?
Brandon D.'s email address is bd****@****l.co.nz
What is Brandon D.'s direct phone number?
Brandon D.'s direct phone number is +120534*****
What schools did Brandon D. attend?
Brandon D. attended Massey University.
What are some of Brandon D.'s interests?
Brandon D. has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Brandon D. known for?
Brandon D. has skills like Service Delivery, Outsourcing, Service Management, Itil, Project Management, Stakeholder Management, Service Improvement, Procurement, Change Management, It Operations, Account Management, Team Management.
Who are Brandon D.'s colleagues?
Brandon D.'s colleagues are Sasa Dias, David Twist, Simon Ellis, Carl Nikelis, Darcy Johnston-Taylor, Damien Huynen, Justin Yianakis.
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Brandon Roderick Tucker, Ph.D.
Chief Academic Officer | Mobility And Semiconductor Leader | Inspirer Of People + Process Improvement |Air Force VeteranAnn Arbor, Mi -
Brandon Johnson, Ph.D.
Detroit, Mi1ford.com1 +150374XXXXX
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4prizelogic.com, gmail.com, emarketinginc.com, rtm.com3 +148027XXXXX
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