• Spearheaded sales, marketing, and design strategies for the corporate division, driving robust growth and market penetration.• Managed portfolios of key corporate accounts, primarily catering to private banks, UHNW, and HNW individuals; creating long-term-value and maintaining relationships by delivering exceptional client service.• Conducted strategic planning for operational and financial decision-making processes, contributing insights to optimise financials, sales strategies, and inventory management.• Negotiated contracts with suppliers and vendors, consistently securing favourable terms while nurturing collaborative partnerships.• Directed all aspects of account receivables, annual audit checks, and financial and procurement systems, ensuring compliance and operational efficiency. • Led cross-functional teams to deliver innovative products and services, from conceptualisation to implementation, achieving high client satisfaction and retention rates.• Orchestrated clients’ corporate networking events through exclusive partnerships and offsite events, enhancing brand visibility and market presence. • Oversaw daily operations, providing senior leadership and guidance across all functions, including recruitment, training, and workflow optimisation.

• Implemented new operational and payment processes across retail and corporate divisions, enhancing efficiency and compliance.• Led company-wide training initiatives on operational and payment processes, ensuring seamless adoption and proficiency among employees.• Managed logistics and warehouse operations, overseeing a dedicated team to optimise workflow and meet operational goals.• Coordinated documentation for customs clearance, import/export duties, and taxes, ensuring timely and compliant movement of goods.• Developed and standardised Standard Operating Procedures (SOPs), improving operational efficiency and adherence to best practices.• Conducted stock supply analysis to forecast and mitigate inventory shortages, optimising inventory management processes.• Provided regular management reports on stock balances, facilitating informed decision-making and timely stock reordering.

• Managed day-to-day department operations with effective workflow coordination.• Updated and corrected critical pre-existing data in revamp of new websites for both Singapore and the rest of the region.• Assigned responsibility to ghost-write weekly food reviews.

• Monitored operational costs for vessel/voyage disbursement account for trade services - including fuel, labour, maintenance, and other expenses.• Provide cost analysis and financial reports to management, highlighting areas of concern and proposing solutions to reduce costs.