Vice President Of Sales
CurrentI lead sales efforts alongside a dynamic team of industry experts to come alongside Broadband operators to take their customer services experience to the next level, especially via digital channels, so that part of their business can be a competitive advantage. GOCare provides software solutions to the broadband and utility industries. Our SaaS portfolio includes a complete UCaaS system, proprietary SMS Chat functionality, Secure Payments, multi-platform NPS scoring, and a sophisticated backend analytics platform.GOCare is cloud-based decision engine (SaaS) enabling mobile access to client account information ("Anytime / Anywhere). GOCare has a proven track record of reducing inbound subscriber inquiries by over 30-50%, reducing workforce management costs by eliminating 70% of missed appointments, and accelerating subscriber collections ("Days Outstanding") up to 50% - all while improving the customer experience.