GOCare

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GOCare is a trusted digital experience platform for broadband service providers, driving customer satisfaction and operational efficiency. Our innovative SaaS solution integrates seamlessly with existing operator technology stacks—including billing, network operations, IT, and marketing platforms—empowering providers to deliver proactive notifications and personalized interactions through two-way SMS, social media, web chat, and email. Founded by telecom veterans, GOCare’s “For Operators, By Operators” ethos underscores our deep understanding of the broadband industry’s challenges. We are committed to helping operators transform the customer experience, making it easier for subscribers to connect, communicate, and engage at every touchpoint. Serving over 30 broadband operators and powering more than 30 million monthly digital interactions, GOCare reduces call volumes, cuts operational costs, accelerates payments, and boosts customer satisfaction metrics.

Company Details

Employees
29
Founded
-
Address
925 N Point Pkwy, Alpharetta,georgia 30005,united States
Industry
Telecommunications
Website
https://gocarecx.com
Keywords
mobile customer care, broadband, mobile marketing, SMS, Chat, Customer Satisfaction Surveys, Broadband, Call Center Management, Field Service Operations, customer experience, social media, mobile chat, Customer Service, targeted marketing, Digital Experience Platform, Digital transformation, NPS.
HQ
Alpharetta, Georgia
Competitors
Grupo GoCare, 7Sigma Systems, Inc., Communications Data Group (CDG), Lyte Fiber, LLC, 360 Broadband, Fulloop AI, GoCare Saúde, Dialpad, Blue Stream Fiber, Broadband Communities.
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