Brandon Kern, Mba Email & Phone Number

Undisclosed Remote Bunker

Greater St. Louis

Greater St. Louis Area

Undisclosed Remote Bunker

Online

Greater St. Louis Area

Greater St. Louis Area

Greater St. Louis Area

Remote

Oversaw all hiring and training for new instructors to the department consisting of 17 faculty members. Instructed classes to over 1000 students through online courses and in a classroom setting specific to Business, Networking, Cisco Routing and Switching, Server 2003/2008, Exchange Server 2007, Windows XP / 7, Active Directory, Client / Server Networking, and Virtualization. Recognized as Adjunct Faculty of the Quarter four times and Faculty of the Year once.

Springfield, Missouri Area

Exceeded corporate engagement rate standard by 5%+Works well with diverse group of students & co-workers from all socio-economic backgrounds.Goes above and beyond scope to enhance students educational and placement opportunities.Cited as one of top instructors to implement retention initiatives and provide feedback to students and administration.Enthusiastic, highly motivated instructor who takes initiative to encourage students to participate in all aspects of the educational process.Implements virtual library into lesson plans and curriculum.Knowledge hungry learner eager to take on new challenges and assimilate new concepts.

Columbus, Ohio Area

Managed 18+ FSU Servers and 82+ DPU Servers in multiple cluster configurations to achieve a customer correlated data set within Data Workbench to include all mobile and web traffic for JP Morgan Chase world wide. Oversaw the implementation for an automated process for daily and weekly transformations reducing manual processes and reducing overall expenses by over 800 hours annually. Provided end user support for over 100 Data Workbench Analysts. Analyzed and created custom solutions for ETL specific to various lines of business within the company. Managed and utilized Adobe Data Workbench to evaluate customer behaviors pertaining to all digital platforms and presented findings to upper management to determine revenue opportunities. Oversaw all Adobe Report systems for processing reports and XML file to specific guidelines by management teams.

Columbus, Ohio Area

Hold full responsibility for analyzing customer behaviors call center metrics, web activities, mobile usage, and other data sources to reduce operating costs and improve customer satisfaction. Accountable for employee developing the professional growth through training and mentoring, setting performance expectations, and providing effective feedback. Spearheaded the proof of concept for a new analytical system that would be implemented to assist the company in reviewing data and making sound financial decisions for the company. Conducted multiple testing on three systems and presented my recommendation to the executive management team on which system would best suit the needs of the company. The overall project was approximately $2.5M to implement. Oversaw the testing of new analytical tools for resilience while implementing a new cross channel data systems that assisted call center response time regarding customers inquiring on specific products and returning phones calls immediately with the information. The implementation of this system saved the company approximately $6M annually. Developed slide show presentations for executive management members that were used to present current projects and financial metrics to Senior Level Management Teams, Key Stakeholders, and Service Center Council members.

Rogersville, Missouri Area

Successfully built a marketing company specializing in social media, print, and radio and television advertisement utilizing Adobe Suite, graphic design and original artwork. Created a new database and tracking system clients could utilize to strategically target key customers in their target markets and identify specific buying patterns. Developed and implemented new production methods using PMI and Six Sigma which resulted in overall employee efficiency and increasing company revenues. Expanded the company to over 1000 clients both personal and business over a two year period. Responsible for status reporting, client communication & coordinating with the project management team for timely completion and quality maintenance of projects.Contributed to company's growth by means of business development, Client retention and securing strategic partnerships.

Springfield, Missouri Area

Administrated 70 PC’s and 4 SQL Servers while maintaining a 99% up time Responsible for security, hardware upgrades, software updates and call center archives.Maintained documentation for clients' designed information architecture for key accounts Made sure personal and credit card data stayed in compliance with PCI and Sarbanes-Oxley.

Springfield, Missouri Area

CAT-3 TO FIBER INSTALLATION Supervised the installation of structured cabling installsEnsured all projects were completed on time, within budget, and according to CIS Data Services specifications.Managed daily activities of team members, working closely with main site while performing contracted installs out of state. Handled survey work, surveyed job sites and managed purchase orders for fiber and copper activities, ensuring installs were completed within budget and on schedule.Ensured compliance to system, division, and installation requirements, escalating areas of opportunity to the appropriate business segments.Generated reports showing performance and identified key metrics.

Managed decommission of four UH-3H helicopters and accounted for all parts in excess of $250M with zero infractions during audit.Responsible for planning, layout and setup of LAN and WAN during 3 deployments in Balad, Iraq while supporting the 2515th Army detachment.Taught, trained, and managed all new incoming sailors while attached to HS-15 300 division.Responsible for 100% up time of aircraft to facilitate over 1500 flight hours and qualification flights for over 30 pilots.Directly responsible 100% readiness during all deployments.MAF/SCIR – Audited 4 times by Air Wing with 0 hits every audit.While deployed installed and maintained numerous copper and wireless networks and CCTV.Selected for AAIWSC - C1 School - only 1% of Navy Aviation Electronic Technicians get selected.Directly responsible for over $350M in equipment. Hand selected to lead Command Fitness Program. Successfully reduced overall personnel failure rate by 60% and reduced overall census by 70% of fitness evaluation program personnel.Received early promotes on all evaluations.

Master Of Business Administration (M.B.A.), Marketing

Master Of Business Administration (M.B.A.), Information Security Management

Bachelor’S Degree, Criminal Justice