Brandon Fisher Email & Phone Number

Waco, Tx, Us

New York, Ny, Us

New York, Ny, Us

• Deliver comprehensive IT support and consulting services to both residential and commercial customers, resolving technical issues and enhancing system efficiency.• Consult effectively with residential and commercial clients to understand and cater to their specific wireless and internet needs, resulting in improved customer satisfaction and retention.• Implement and maintain a self-hosted ticketing and monitoring solution via a cloud platform, boosting system uptime and enhancing response times to technical issues.• Oversee business operations, including marketing, financial management, and internal IT infrastructure, driving business growth and operational efficiency.

Seattle, Wa, Us

• Spearheaded the management of all local technical projects, mentoring a team comprising of 4 engineers, 6 technicians, and 4 equipment coordinators, thereby enhancing team productivity and project execution.• Led the build-out and daily operations of one full-size MDF and 26 IDF cabinets, inclusive of servers, switches, routers, power, and HVAC, ensuring optimal network functionality.• Actively identified customer issues, escalating them to relevant internal teams and collaborating closely to expedite and ensure timely resolution, significantly improving customer satisfaction levels.• Provided daily IT support for a sprawling 640,000+ sq ft distribution facility, maintaining seamless operations and minimizing downtime.

Waco, Texas, Us

• Managed and coordinated multiple concurrent client projects, ensuring on-time completion and smooth transitions with minimal disruption.• Conducted comprehensive security assessments on Windows Servers, Active Directory, Firewalls, DNS, and Email systems, effectively identifying and addressing vulnerabilities.• Performed detailed technology assessments for medium to large school districts, and local and county governments, enhancing their technology usage and system efficiency.• Assisted in the design of tailored technology solutions to meet specific customer needs, boosting client satisfaction and operational efficiency.

Austin, Texas, Us

As an Engineer, I provided remote support and proactive consultative services for the SolarWinds Product suite. My services included installation, configuration, optimization and support.

Waco, Tx, Us

•Orchestrated and maintained network infrastructure as a Network Administrator, utilizing Cisco Routers, Switches, and APs, and ensured optimal performance through continuous SolarWinds monitoring.• Safeguarded network integrity as a Security Administrator, leveraging Palo Alto Firewalls; orchestrated content filters (ContentKeeper & iBoss) and email security (Barracuda) to mitigate cyber threats.• Streamlined system operations as a Systems Administrator, overseeing Windows OS, Active Directory, VMWare Virtualization; maintained and upgraded Dell and Linux servers and managed Nimble Storage for optimal system performance.• Administered over 7,000 iPads and MacBooks as a Mobile Device Manager, leveraging JAMF to ensure device functionality and user satisfaction.

Phoenix, Arizona, Us

PC Desktop Support, Patching, Jr Network Admin Duties

Waco, Tx, Us

Systems Administration, SolarWinds, MS Server 2012/2016, VMware/vSphere, Horizon/VDI

Waco, Tx, Us

Randolph Afb, Tx, Us

-Tests, assembles, and processes nonnuclear munitions-Processes ammunition-Reconditions, repairs, and replaces defective or missing parts-Maintains shop or bench stock materiel and secures replenishment-Inspects assets for serviceability and applies product assurance procedures-Inspects ammunition, components, and containers for defects-Performs routine demilitarization of nonexplosive munitions items-Repackages assets and applies container markings-Receives, stores, handles, and transports assets-Delivers munitions to assembly, storage, or maintenance areas-Prepares assets for shipment-Determines and maintains storage facilities; reports safety and security requirements-Performs inspections and maintains records-Performs operator maintenance on vehicles and equipment-Performs materiel management and materiel accounting functions-Performs and oversees management and procedural application of manual and automated inventory control and accounting functions-Conducts inventories and corrects discrepancies-Accomplishes requisitioning actions and maintains status files-Maintains source document control and ensures validity and completeness-Recommends system and program changes to data processing methods-Establishes and evaluates performance standards, maintenance controls, and work procedures-Develops methods and techniques to maintain and recondition assets and handling equipment-Evaluates assets conditions, identifies deficiencies, and initiates corrective actions-Ensures compliance with policies, directives, and procedures-Evaluates procedures for assembling, renovating, and storing assets-Provides status information and expected completion dates-Analyzes mission effectiveness, program requirements, and stock control levels, and validates requirements-Analyzes stock requirements to determine type and quantity of munitions facilities needed to safely store, inspect, maintain, and secure munitions assets

Bachelor Of Science, Network Operations And Security

Associate’S Degree, Computer Networks And Systems Administration

Ccna Routing And Switching