Brandon Lemaster Email & Phone Number

Austin, Texas, United States

Maintained up to date technical knowledge of the hyper-competitive social media environment • Developed training and development program for customer sites for service offerings • Managed over 60 accounts while maintaining positive and long-term relationships with customers through rapid problem resolution and proactive account management • Completed the development of a personal customer relationship management (CRM) program to accurately track progress and goals and identify business opportunities, resulting in saving an estimated 25% of time compared to conventional methods • Worked as a team with a senior territory account manager to strategize profitability goals

Maintained up to date technical knowledge of the hyper-competitive social media environmentDeveloped training and development program for customer sites for service offeringsManaged over 60 accounts while maintaining positive and long-term relationships with customers through rapid problem resolution and proactive account managementCompleted the development of a personal customer relationship management (CRM) program to accurately track progress and goals and identify business opportunities, resulting in saving an estimated 25% of time compared to conventional methodsWorked as a team with a senior territory account manager to strategize profitability goals

Capture video footage and edit it down for reelsSend weekly content calendar for review,feedback and approvalPartner with the president to produce monthly content strategy for Instagram and Tik Tok reels that might be similar to other video genres. The idea was to formulate a think pool strategy that would create a reel that generated substantial views.Manage customer feedback /questions on social channels (Google Business,FB, IG). Customer questions were to be answered in a timely manner that consisted of three to four hours during regular business hours.

Part of a team of 28 other interns on implementing marketing projects and identified optimal product offerings through extensive market research for 28 branch locationsWorked on a sales growth project resulting in an increase of sales by more than $250,000 every quarter by focusing on dormant accounts across all 28 branch locations and involving 50+ inside sales associatesSpearheaded negotiations with suppliers regarding several vendor promotional contractsTook Initiative to develop and work as an employee uniform project with a 0% cost to the company

Developed and utilized strategic and extensive product knowledge to understand customer needs and recommend value-add solutions quickly and efficientlyPackaged and labeled orders to prepare them to be shippedFulfilled online ordersDeveloped strategic systems that influenced co-workers to understand how our goals could be accomplishedSuccessfully worked with upper management to develop a strategic plan on meeting our monthly objectives.

Education record

Bachelor Of Science, Public Relations

Bachelor Of Science, Public Relations