Brandon Long Email & Phone Number

Denver, Colorado

I provide in-depth reports on weekly and quarterly statistics for Revenue Operations. I leverage Microsoft Sway to craft and disseminate a thorough weekly newsletter, fostering transparent communication and alignment within the department. I actively mentor multiple employees spanning different departments, concentrating on their career development. My efforts haveresulted in successfully promoting two mentees into front-line management positions, underscoring my dedication to talent development and organizational expansion. I consistently conduct reviews of currentprocesses to pinpoint opportunities for improvement. Additionally, I collaborate with the Enterprise Applications team in SalesForce, serving as the Revenue Operations project lead.Below mentioned are few of my notable career highlights:• Recognized a critical gap in sales support within the partner-branded segment.• Formed a specialized Subject Matter Expert (SME) team to address the gap and enhance sales support.• Successfully implemented strategies resulting in increased sales within the partner-branded support field.• Developed and implemented job aids for revised processes, contributing to increased efficiency and effectiveness across the department.• Spearheaded the creation of an innovative Account Move Wizard, streamlining account management processes and contributing to overall operational efficiency.

Denver, Colorado

I engaged in collaborative efforts with several departments, including services, purchasing, finance, and legal, to streamline transactions of diverse nature. This showcased my adept interdepartmental coordination and communication skills. Moreover, I assumed a pivotal role in the hiring process by collaborating with the internal Talent Acquisition team. This not only demonstrated my commitment to fostering a cohesive work environment but also played a key role in the development and expansion of a high-performing team.During this role, I accomplished the following milestones:• Led and mentored high-performing team of 8 inside sales representatives in deal generation and margin maximization.• Provided consistent guidance for career expansion within Optiv, fostering personal and professional development among team members.• Analyzed and improved processes to reduce cycles and enhance profitability, demonstrating a commitment to operational efficiency and financial success.• Oversaw and expanded the Elastic channel within Optiv after the Decision Lab acquisition, contributing to the growth and success of the channel under your leadership.• Served as Client Operations Specialist and Manager, filling critical roles and supporting two top-performing sales representatives in closing multimillion-dollar deals within a single quarter.• Led with strategic perspective, sharing and evaluating insights on quarterly basis through comprehensive review cycles, ensuring alignment with organizational goals and objectives.

Louisville, Colorado

I spearheaded a team of 18 local and remote staff members, overseeing day-to-day order management operations to guarantee smooth and efficient processes. Working closely with Comstor departmental heads, I played a pivotal role in crafting cross-departmental best practices and procedures. This collaborative effort significantly enhanced the overall efficiency and effectiveness of the organization.Under my leadership, the team achieved an exceptional 99% average accuracy rate across all sales orders, underscoring my unwavering commitment to quality and precision. Additionally, I took the initiative to generate and distribute accuracy and volume reports for Director and VP-level assessment, providing valuable insights for strategic decision-making.Key professional highlights of this role are listed below:• Innovated and implemented key fundamentals in the support environment, including order processing and email response SLAs, a partner retention program, and quality control standards.• Supervised and guided the team through 2-year outsourcing project and served as the Sales Ops Subject Matter Expert (SME), showcasing expertise and leadership during a critical phase.• Developed structure for the post-outsourcing department model, ensuring seamless integration of the outsourced team into the existing operations.• Trained and actively assisted Comstor's Training Lead, contributing to the establishment of positive learning environment for new hires and enhancing the Training Lead's understanding of the position and the company.• Conducted all hiring and termination procedures, monthly staff meetings, bi-monthly developmental 1:1s, and preventative partner outreach calls, showcasing comprehensive leadership and HR management skills.• Decreased departmental turnover by 50% year over year through effective leadership and employee engagement practices.

Louisville, Colorado

Louisville, Colorado

Boulder, Colorado