Brandon Loy Email & Phone Number

Lahaina, HI, US

New Event Location Selected Each Year

Assist VP of IT provide IT services for the Breeders Cup World Thoroughbred Championships & Handicapping Tournaments.Provide Tournament Executives & qualifiers (on-site & remote) with a concierge quality end user experience (software administration, result auditing, live TV presentation) as they compete in the largest real money handicapping tournament in.

St. Petersburg, FL

- Technology Refresh / Infrastructure Design / Future Scaling / Customer Growth & Retention / Destination Mapping- Creative Vision / Lead Your Market Design / Thrive with Aesthetic AppealActive consultation and design to align business technology needs with the most dynamic, adaptable, & cost effective presence in maintaining & future growth projection..

Maui, Hawaii

Tampa/St. Petersburg, Florida Area

- CEO initiated a complete house cleaning of IT & Marketing then brought me in to modernize & rebuild both to increase revenue.- Identified immediately sales/customer gaps costing the business considerable lost closing revenue. Cut their email marketing costs in half while maintaining volume (1.5 million pieces per month).- Developed & designed a custom.

Clearwater, FL

Business merger led to a new upper level management structure. With the COO & Sr. Operations Director positions (both direct reports) being dissolved I was the highest level operations employee remaining within the department. Through this growth induced restructuring / acquisition I ensured our existing clients & customer care support remained the top.

Clearwater, FL

Groomed 3 talent rich departments (Technical Support, Installations, & Integrations Team Operations) through considerable growth in an extremely short amount of time (from 5 to 30 Employees in 12 months). Drove development on an internal custom CMS to modernize our ability to take customer success personally.Shaped the design of rapidly evolving SaaS.

Clearwater, FL

After signing Subaru of North America (667 Dealerships) was responsible for the development, implementation & leadership of the product Installations & Customer Support engagement methodology. Through the diligent efforts of a handpicked team we were able to on-board & help lift Subaru to lead North American auto sales growth percentage for 2 straight.

Lexington, Kentucky Area

Administered information technology needs of Lexington & New York offices in a networked environment. Implemented, monitored & maintained servers, PCs, VoIP systems/phones, peripherals, software & hardware, database servers, & administration of Windows 2003 Servers. Completed software migration from Windows NT 4.0 through Windows Server 2003 (native Active.

Lexington, KY

Top Level (Tier 3) -Expert Technician status. Authored procedure & technician manuals presently used to manage all 2500 plus users on network. Manuals detail configuration settings & advanced network troubleshooting. As leader of 3 person team, organized & trained over 80 technicians during two-week training seminars each semester. Maintained 32 staff.

B.A., Finance, Major Gpa - 3.45

Activities and Societies: Entrepreneurship, Triathlon, Cycling, Running, Swimming, Yoga

A.A.S., Computer Information Systems, Network Technologies, Gpa - 3.71

Activities and Societies: Phi Theta Kappa

Education record