Brandon Gray Email & Phone Number

Las Vegas, Nevada, United States

Day to day guest experience relations. Assisting guests throughout each event.

New York City Metropolitan Area

Guest experience representative (GER)assisting at Madison Square Garden arena, Hulu Theater, Radio City Music Hall, and the Beacon Theater.

Greater New York City Area

- Set up and break down of the check-in desk, waiting area, arena stanchions, photo experience and virtual reality gear. Along with ensuring safety of guests by notifying management of possible route obstructions. - Maintain knowledge of MSG events, programs and communicating any changes made to tour route with team members.- Assist with welcoming large tour groups and organizing them into their respective tours.- Adhere to tour route restrictions for high-profile… Show more - Set up and break down of the check-in desk, waiting area, arena stanchions, photo experience and virtual reality gear. Along with ensuring safety of guests by notifying management of possible route obstructions. - Maintain knowledge of MSG events, programs and communicating any changes made to tour route with team members.- Assist with welcoming large tour groups and organizing them into their respective tours.- Adhere to tour route restrictions for high-profile clientele including corporate representatives, private groups, and celebrities.- Ensure a high level of guest satisfaction throughout the tour experience by facilitating seamless check-in and crowd flow- Provide personal one on one or small private tours to individuals who missed out on certain experiences do to unforeseen events. "Rock stars. Sports Legends. Cultural Icons. And now you. The Madison Square Garden All Access Tour takes you behind the scenes of The World’s Most Famous Arena on a 75-minute guided tour. As home to some of New York’s favorite pro sports teams – NBA’s New York Knicks and NHL’s New York Rangers – and host to scores of legendary boxing matches, concerts, and live events, discover what has made The Garden the Mecca of sports and entertainment.Get the chance to access exclusive, backstage areas of the arena, visit a luxury suite and get an up-close view of the iconic concave ceiling from the Chase Bridge.Experience the excitement of world-class events at The Garden first-hand through state-of-the-art virtual reality technology.Learn about The Garden’s nearly 150-year history from an expert tour guide who knows every iconic story and defining moment." Show less

New York City Metropolitan Area

Assistant Store Manager (ASM) at Lids Yankee Clubhouse on 42nd street.

New York, New York, United States

Retail Sales Associate at Lids NHL / NBA flagship store.

Gallup, New Mexico, United States

Assistant Wrestling coach under Head Coach Nate Seller. Coaching at Miyamura High School in Gallup,NM. Class 4A District 1Assistant coach for the Miyamura Patriots Varsity, JV, and Women's Wrestling team.

Greater New York City Area

• Welcome Team – welcoming fans into the establishment and providing a warm welcoming environment for Fans. By providing excellent customer service when it comes to providing detailed information about the buildings layout, directions, and current sales/promotions. • Maintain knowledge of current sales, promotions, new arrivals/products, and policies regarding payments & exchanges.• Maintaining sales floor standards by displaying and arrange merchandise in a neat and clean order.•… Show more • Welcome Team – welcoming fans into the establishment and providing a warm welcoming environment for Fans. By providing excellent customer service when it comes to providing detailed information about the buildings layout, directions, and current sales/promotions. • Maintain knowledge of current sales, promotions, new arrivals/products, and policies regarding payments & exchanges.• Maintaining sales floor standards by displaying and arrange merchandise in a neat and clean order.• Watching for and recognize security risks and potential thief’s while working in conjunction with our security team.• Cashier - Process & Complete sales transactions via the Fanatics Point of Sale System (POS).• Closing – making sure all merchandise is displayed correctly, closing & locking main entrance doors.• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and the NBA are always positively represented. Show less

349 E 76Th St, New York, Ny 10021

Town Sports International: New York Sports Clubs Membership Consultant •Went through New York Sports Clubs Sales Training. •Generated new business by creating custom membership plans that fit personal goals/lifestyles. •Connected to new prospects through calls, emails, texts, and outreach campaigns. •Schedules appointments, showed facility, and presented personal/custom walkthroughs with detailed programs.

Greater New York City Area

I worked as an Inside Sales Representative. Were I am was in charge of building lasting memories at the World’s Most Famous Arena. - Generate new business by customizing ticket plans for our passionate Rangers and Knicks fans.- Work with businesses looking to increase face to face time with top clients using Madison Square Garden as a platform.- Went through Sales Training & used knowledge to generate over $35,000 in tickets sales for Rangers and Knicks.- Created powerful… Show more I worked as an Inside Sales Representative. Were I am was in charge of building lasting memories at the World’s Most Famous Arena. - Generate new business by customizing ticket plans for our passionate Rangers and Knicks fans.- Work with businesses looking to increase face to face time with top clients using Madison Square Garden as a platform.- Went through Sales Training & used knowledge to generate over $35,000 in tickets sales for Rangers and Knicks.- Created powerful relationships with prospects, business, clients, and fans. - Cold called potential clients, and held subsequent meetings both at MSG and out of the office. - Made a between 120-150 calls daily. -Schedules in arena appointments, showed seats, and presented VIP walkthroughs for prospects. - Trained in CRM, Ticketmaster, Archtics, LinkedIn, and LinkedIn Sales Navigator to be as efficient and consistent as possible.- Host and prospect new and potential clients to games and other team related events to build an ever-growing MSG family. Show less

Alliance, Ohio

I was a member of the Sport Business Association and also a wrestler at Mount Union. Graduated May 2018 with a Bachelor of Arts. My major was in Sport Business and minored in Business Administration, Communication, and Coaching.

Gallup, Nm

I was an assistant lineman football coach for Miyamura High school in Gallup, NM. •Coached defensive lineman at the 5A division level (2nd largest division)•Helped coach, organized and assisted the Washington Redskins organization with their 3-day football camp.•Helped coach, run, and organize multiple football camps and drills.

Gallup, Nm

•Filed, sorted, and created new athletic schedules for the county and district to use.•Assisted in the bidding, customizing, pricing and purchasing of new team uniforms.•Filed and sorted 10,000+ student files and records.

Cleveland/Akron, Ohio Area

As a student at the University of Mount Union our Sport Sales class partnered up the Cleveland Cavaliers organization in order to teach us Sales skills and give us hands on experience by allowing us to sell tickets on their behalf. •Worked under Mark Mazzagatti (Sr. Group Event Specialist). •Generated over $1,000 in ticket sales.•Achieved a group goal of generating over $15,000 in ticket sales.•Ranked in the top 10 on the final leaderboard for group ticket sales.

Gallup, New Mexico

I worked in the filling and records department. I organized filed and sorted car RO's and paper work. • Created a new filing system for 50,000+ car deals. • Assisted in customer service as a personal driver to customers. • Serviced cars as a PDI: testing new models, installing luxury attachments, and running systems health checks.

Gallup, New Mexico

I worked in the service department doing jobs that included, PDI's, Car health and diagnostic test, test drives, car washes, and detail/accessory installations. • Created a new filing system for 50,000+ car deals. • Assisted in customer service as a personal driver to customers. • Serviced cars as a PDI: testing new models, installing luxury attachments, and running systems health checks.

Bachelor Of Arts - Ba, Sport Business, 3.1 Gpa

Activities and Societies: Sport Business Association, Mount Union Wrestling Team Major: Sport Business Minor: Business Administration.

High School Diploma, General Studies, 4.0

Activities and Societies: Miyamura High School Athlete : Football (5 year Letterman), Wrestling (4 year Letterman), Track & Field (2 year.