Brandon Turner Email & Phone Number

Oakland, Ca

Responsible for the technical account management of assigned clients. Tasked with efficiently managing day-to-day IT, developing technology budgets, and managing to a strategic IT plan. Coordinate with the Service Desk to resolve break/fix issues at their clients as needed. In essence, IT Project Manager for clients.

San Francisco Bay Area

MCSA, Server 2012, AD, VMware ESXi, OKTA, Cisco Meraki, disaster recovery, managed services

San Francisco Bay Area

Provide support, maintenance, project management for enterprise systems under government compliance standards. Network migration, physical to virtual conversion, PCI hardening, O365 implementation, patching, datacenter ops, MaaS360.

San Francisco Bay Area

Global planning, value assessment, purchasing, project management, and support of all Apple devices, infrastructure, and Windows network integration. Lead project to move Windows and Linux users to ESX. Work under PCI, HIPAA, SOX and MARS-E compliance. Built JAMF Software Server (Win & Mac) used to manage 300 local and remote users and machines.

Greater Salt Lake City Area

Provide desktop support to call center agents and operations.

Fremont, Ca

Freelance IT and Interactive Design for the following clients:BWBacon [Denver, CO] 2011-2012Designed and implemented network infrastructure, network/client security, automatic off-site backups, Hosted Exchange, and NAS File Sharing. Designed and built web-based time tracking and asset management system (PHP/MySQL).Galleria [Grand Junction, CO] 2009-2009Apple desktop support, automatic backup, remote access/VPN, asset management, and version tracking systems. Created instructional material for network and desktop usage.180LA [Los Angeles, CA] 2008-2008Apple and Microsoft based desktop and server-side support. Planned out and implemented new system upgrade and inventory tracking system in FileMaker Pro. Created both Windows and OS X images. Organized software licensing catalogue. Wrote technical literature that was to become a user guide and IT support manual. Planned new XSAN system for AV studio.RPA [Los Angeles, CA] 2008-2008Apple and Microsoft based network, hardware, and software troubleshooting and support for local and regional offices. Cisco IP phone support. Headed up company-wide transition from PCs to Macs. In-house Apple hardware repair. Certified for Donovan admin and maintenance. Re-certified as ACT.Apple [Elk Grove, CA] 2005-2005Provided troubleshooting and technical support for all corporate offices, international retail stores, vendors, and contractors. Maintained data center and security systems. Managed and supported VPN, SecureID, and created bug reports for GCRM. Helped troubleshoot unreleased Apple projects with developers.

Grand Junction, Colorado Area

Helpdesk management, server maintenance, Mac + PC, Exchange, AD, Windows Server 2003 + 2008, hosted exchange, automated backup, network relocation. HP Desktop, Portable, and Imaging Certified. CISCO IP telephony, CISCO PIX / ASA.

Maintained nuclear weapon technology and related systems as a part of US Space Command. Implemented a new stocking and equipment check procedure that saved over an hour on each trip. Maintenance crew leader. Government certified in electronic principles and advanced electromechanics. Short term due to career field overstaffing. Released under honorable conditions.