Brandon Riley Email & Phone Number

As the lead technical writer for the Maryland Department of Health, Office of Enterprise Technology’s Portfolio Management Office, I support editorial and other documentative efforts spanning (i) the drafting and finalization of private IT and business service solutions contracts as well as interagency agreements (totaling over $1B); (ii) the standardization of documentation; (iii) the creation of standard operating procedures, training materials, user manuals, workflows, templates, etc.; and (iv) the coordination and facilitation of subject matter experts and implementation teams to prepare, review, revise, certify, and control the quality of technical publications.

Conway, Arkansas

As a member of the editorial staff within DXC’s Delaware Title XIX Account, I worked both independently and collaboratively to ensure a variety of official state healthcare manuals, provider and member communications, templates, user and developer guides, meeting minutes, and other internal and external documents—DXC, state, or otherwise—were grammatically and mechanically correct and contained coherently accurate content.

Russellville, Ar

Assisted the store manager in executing operations by (i) managing all inventory; (ii) deploying partners and delegating tasks to create the Starbucks Experience; (iii) ensuring optimum quality of product; (iv) maintaining a sanitary, safe, and professional environment; and (v) mitigating prolonged turnaround times during peak hours and provided acclaimed customer service.

Russellville, Ar

Served as the instructor of a beginning-level reading course (0101) in tandem with its acquisitional counterparts to prepare foreign students, namely of Chinese- and Arabic-speaking origin, for successful participation in American university programs whereby English was the language of instruction.

Russellville, Ar

Served as an instructor of English as well as the German conversational-language-lab facilitator in the department of English and World Languages to satisfactorily deliver required curriculum and attain sufficient performance thereof, as stipulated by the university. Courses taught include two semesters of College Reading Skills (0103), one semester of Foundational Composition (0303), and two semesters of Composition One (1013).

Master’S Degree, Teaching English As A Second Or Foreign Language/Esl Language Instructor, 3.8

Activities and Societies: World Languages Lab Facilitator

Bachelor’S Degree, German Language And Literature, 3.5

Activities and Societies: ATU String Band and University Choir

High School, General Studies, 3.9

Activities and Societies: Band and Tennis