Brandon Stevens Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Wiri

- Oversee the development and enhancement of internal applications and infrastructure to ensure overall business capability.- Put in place disciplines around development to ensure cost effective delivery and quality of product.- Provide software development leadership, design and hands on development wherenecessary- To take a leadership role in the soft services in the business- Provide strategy input to the management team to explore new profit initiatives for theBusiness through industry knowledge and new product development.- Provide development capability as required.- Take responsibility for the day to day functions of the help desk- Create a companywide unified help desk delivering support to all parts of the business- Put in place processes, tools and reporting to provide a high level service.- Continually evaluate the plan for improvement for the provision of customer service- Provide direction for other complimentary products- Take responsibility for the technical development of products to gain efficiencies and profitability through new capabilities and consolidation of delivery infrastructure.

Auckland, New Zealand

Manage the design and build of cctv and access control systems for the Westfield Newmarket Project.

Auckland, New Zealand

Provide 2nd and 3rd level support to the helpdesk teamProvide 1st ,2nd and 3rd level application support for Microsoft Dynamics CRM, Microsoft SharePoint 2010, Crystal Reports, AutoCAD, Revit and all in-house applications.Developed, tested and implemented in-house applications using Microsoft TechnologiesTechnical Analyst Westfield New Zealand Gift Card Project TeamCCTV project team.Design and implement systems to improve technology in our shopping centres.

Auckland, New Zealand

Provide 2nd and 3rd level support to the help desk teamProvide 1st and 2nd level support for Microsoft Dynamics CRM, Microsoft SharePoint 2010, Crystal Reports, AutoCAD, Revit and all in-house applications.Developed, tested and implemented in-house applications using Microsoft TechnologiesWestfield New Zealand Gift Card Project TeamProject Managed and implemented national upgrade of BMS (Building Management System)Project Managed and implemented MDM (Mobile Device Management) solution.Project Managed and implemented Accellion solution. (Secure File Transfer solution)Assisted CCTV project team with Technical specs and design of national CCTV system(Milestone).Project Managed and implemented Visitor Registration System.Project Managed MS Lync 2013 implementation

Auckland, New Zealand

Provided 2nd and 3rd level technical support during business hours, after hours and when required.Provided 1st and 2nd level support to the help desk team when required.Provided 1st level support for all applicationsDeveloped web applications using asp.net, vb.net, c#.net and MS SQL Server.Westfield New Zealand Gift Card Project Team

Auckland, New Zealand

Check backups of servers daily.Provided 1st and 2nd level support to users.Knowledge of active directory in creating and maintaining user accountsEnsured all service requests/ incidents were logged and dealt with, within agreed SLA.Worked with Windows XP, Server 2003, Server 2008, Active Directory.Completed daily morning checks to ensure all systems were operational.Completed monthly reports on all systems.

Auckland, New Zealand

Check backups of servers dailyProvided 1st and 2nd level support to users.Knowledge of active directory in creating and maintaining user accounts