Brandon Thurmond

Brandon Thurmond Email and Phone Number

Logistics Account Executive at TQL @ Total Quality Logistics
cincinnati, ohio, united states
Brandon Thurmond's Location
Lexington, Kentucky, United States, United States
Brandon Thurmond's Contact Details

Brandon Thurmond personal email

n/a
About Brandon Thurmond

Brandon Thurmond is a Logistics Account Executive at TQL at Total Quality Logistics. He possess expertise in sales, customer satisfaction. He is proficient in Japanese.

Brandon Thurmond's Current Company Details
Total Quality Logistics

Total Quality Logistics

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Logistics Account Executive at TQL
cincinnati, ohio, united states
Website:
tql.com
Employees:
7938
Brandon Thurmond Work Experience Details
  • Total Quality Logistics
    Logistics Account Executive
    Total Quality Logistics Dec 2013 - Present
    Lexington, Kentucky
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  • Cheddar'S Casual Cafe
    Server
    Cheddar'S Casual Cafe Aug 2013 - Present
    • Resolve customer complaints via phone, email, mail, or social media.• Use telephones to reach out to clients and verify account information.• Greet customers warmly and ascertain problem or correction • Assist with placement of orders, refunds, or exchanges.• Advise on company information.• Take payment information and other pertinent information such as addresses and phone numbers.• Place or cancel orders.• Answer questions about warranties or terms of sale.• Act as the company gatekeeper.• Suggest solutions when a product malfunctions.• Handle product recalls.• Attempt to persuade customer to reconsider cancellation.• Inform customer of deals and promotions.• Sell products and services.• Utilize computer technology to handle high call volumes.• Work with customer service manager to ensure proper customer service is being delivered.• Close out or open call records.• Compile reports on overall customer satisfaction• Handle changes in policies or renewals
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  • Sander'S Heating And Air
    Hvac Apprentice
    Sander'S Heating And Air May 2013 - Aug 2013
    Paris, Kentucky
    • Size all new or replacement HVAC systems, including ducting.• Provided excellent customer service to the clients and customer via phone.• Estimate costs for installation, remodel/replacement of systems.• Install HVAC systems and ducting. This includes new installation and remodel/replacement of existing systems. Work alongside the construction crew on all installations/remodels, and work within the construction schedules agreed upon.
  • Ge
    Quality Engineer Co-Op
    Ge Jan 2013 - May 2013
    Louisville, Kentucky Area
    • Own all aspects of supplier relationships that impact the Cost of Quality (COQ) to GE for supplier parts. This includes initial selection and qualification of suppliers, and continuous ownership throughout the complete life-cycle of the supplier. • Perform telephone business surveys and technical audits on potential new suppliers, evaluating all aspects of a supplier’s operations • Responsible for reviewing and/or approving supplier proposals for industrial engineering proposals for manufacture, assembly and testing operations and equipment • Assist in schedule management for delivery and certification of related equipment. • Monitor and resolve supplier process control performance issues by developing robust quality control plans and implementing sustainable corrective actions• Cold calling clients to insure timely execution of work stream• Performed technical calls, and making sure that the client held to commitments• Organized and supervised small teams. • Conducted and assisted in several MCTO Projects.
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Brandon Thurmond Skills

Sales Customer Satisfaction

Brandon Thurmond Education Details

Frequently Asked Questions about Brandon Thurmond

What company does Brandon Thurmond work for?

Brandon Thurmond works for Total Quality Logistics

What is Brandon Thurmond's role at the current company?

Brandon Thurmond's current role is Logistics Account Executive at TQL.

What is Brandon Thurmond's email address?

Brandon Thurmond's email address is brandon.thurmond@ge.com

What schools did Brandon Thurmond attend?

Brandon Thurmond attended University Of Kentucky, University Of Kentucky.

What skills is Brandon Thurmond known for?

Brandon Thurmond has skills like Sales, Customer Satisfaction.

Who are Brandon Thurmond's colleagues?

Brandon Thurmond's colleagues are Julio Martinez, Claude Gilea, Juan Guizar, Nicholas Pintozzi, Steve Zeffer, Jennifer King, Myles Reed.

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