Brandon Ward Email & Phone Number

Dayton, Oh, Us

Centerville, Ohio, United States

Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for leading the relationship building efforts, efficient operations of a full service banking center and ensuring the proper training and development of the staff, in order to provide excellent customer service. Direct the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location. Work closely with business partners to service existing and prospective customers.Conduct outside sales efforts directed at prospecting business and retail customers, and centers of influence and to participate in community service opportunities in the market.Address commercial and small business needs such as lending, deposits and overall relationship management. Commercial lending up to 1 million dollars.

Mason, Oh & Centerville Oh

Dual BCM for our Mason and Centerville Branches.Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for leading the relationship building efforts, efficient operations of a full service banking center and ensuring the proper training and development of the staff, in order to provide excellent customer service. Directs the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location. Work closely with business partners to service existing and prospective customers.Conducts outside sales efforts directed at prospecting business and retail customers, and centers of influence and to participate in community service opportunities in the market.Address commercial and small business needs such as lending, deposits and overall relationship management. Commercial lending up to 1 million dollars.

Huber Heights, Ohio, United States

Oversaw business client relationships for four branches (Huber Heights, Englewood, Gettysburg, and Farmersville.) That ranged from 500,000 to 2.5 million in annual revenue. Actively deepened existing customer relationships through routine calling activity and develop new Business Banking relationship opportunities through meeting and networking. Originated scored credit requests up to $250,000 (with Equipment Finance lending up to $500,000) and selling products/services such as business deposit products, treasury management products, business credit cards and payment solutions, as well as all other suitable solutions as appropriate.Completed outside prospecting and sales to exceed the sales production goals.Appropriately handled Business Banking customer service issues in assigned portfolio ranging from 500,000 to 2.5 million in annual revenue. Actively managed relationships with branch and business line partners and refers clients to Business Banking partners and/or other U.S. Bancorp areas for additional needs.

Miamisburg, Ohio, United States

Build and foster relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintain a working knowledge of consumer and business banking products and services including digital products and services. Provided a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, completes service requests and submits credit applications. Proactively educated clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leveraged available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Cashier (May 2015 – October 2015): Managed cash transactions, provided customer service, and maintained store cleanliness.Shift Supervisor (October 2015 – June 2017): Supervised staff, handled customer complaints, and ensured smooth shift operations.Store Manager in Training (June 2017 – June 2019): Assisted in store management, trained new employees, and supported store operations.Store Manager (June 2019 – August 2019): Oversaw daily store operations, managed inventory, and led the team to achieve sales targets.Operations Manager (August 2019 – June 2021): Directed operational activities, optimized processes, and improved overall efficiency.

Education record

Education record