Brandy Atkinson Email & Phone Number

Magnolia, Texas, United States

The Woodlands, Texas, United States

• Responsible for creating, scheduling and maintaining patient schedule, referrals and follow ups.
• Handle high volume of incoming patient calls, answer patient question and direct patients to appropriate part.
• Obtain patient referrals/authorizations and ensure insurance accuracy and plan benefits
• Collect appropriate patient co-pays, deductibles and other payments.
• Assist physicians and administrators in all business and patient care responsibilities.
• Assist with patient check in and check out process

I worked directly with our provider network department to ensure provider contracts are built correctly within our system. I review escalated issues that are brought up to the attention of management and assist to resolve in a timely manner.

Houston, Texas Area

I handled high volume customer and provider calls to ensure proper benefits were given and review claims for proper payment.