Brandy Atkinson Email & Phone Number

Magnolia, Texas, United States

The Woodlands, Texas, United States

• Responsible for creating, scheduling and maintaining patient schedule, referrals and follow ups.• Handle high volume of incoming patient calls, answer patient question and direct patients to appropriate part.• Obtain patient referrals/authorizations and ensure insurance accuracy and plan benefits• Collect appropriate patient co-pays, deductibles and other payments.• Assist physicians and administrators in all business and patient care responsibilities.• Assist with patient check in and check out process • Create, maintain, and enter information into databases.• Complete forms in accordance with company procedures.• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

I worked directly with our provider network department to ensure provider contracts are built correctly within our system. I review escalated issues that are brought up to the attention of management and assist to resolve in a timely manner.

Houston, Texas Area

I handled high volume customer and provider calls to ensure proper benefits were given and review claims for proper payment.