• Lead a team of 15 plus employees• Execute strategic plans in Merchandising, Inventory and Asset Protection• Handle complex customer issues• Handle complex issues within various systems; POS, OMS and FMS• Confirm accurate record keeping and storage• Foster a strong shrink culture in the store• Back Office Leader backup• Maintaining sales goals• Run sales floor• Well versed in the hiring process• Work with inventory team to assure no picks are limited• Work with the inventory team to make sure the customer has no disappointments • Contact delivery team when issues arise • Ability to multi task and set goals in a timely manner• Ability to collaborate with other leaders to achieve excellent customer satisfaction

• Lead a team of 15 plus employees• Execute strategic plans in Merchandising, Inventory and Asset Protection• Handle complex customer issues• Handle complex issues within various systems; POS, OMS and FMS• Confirm accurate record keeping and storage• Foster a strong shrink culture in the store• Back Office Leader backup• Maintaining sales goals• Run sales floor• Well versed in the hiring process• Work with inventory team to assure no picks are limited• Work with the inventory team to make sure the customer has no disappointments • Contact delivery team when issues arise • Ability to multi task and set goals in a timely manner• Ability to collaborate with other leaders to achieve excellent customer satisfaction

• Lead a team of 13 plus employees• Coach and facilitate a sales rhythm• Handle complex customer issues• Handle complex issues within various systems• Navigate the inventory system• Create an effective schedule• Back Office Leader backup• Maintaining sales goals• Run sales floor• Excellent customer services via over the phone and in person• Manage delivery team issues• Ability to multi task and set goals in a timely manner• Ability to work with other departments to achieve excellent customer satisfaction

• Answer a multi-line phone system• Complete sales over the phone• Handle customer service issues• Navigate the inventory system• Cash handling experience• Maintaining sales goals• Returns/exchanges• Excellent customer services via over the phone and in person• Work closely with the inventory team to insure customers are satisfied in a timely manner• Ability to multi task and achieve set goals in a timely manner• Ability to work with other department to achieve excellent customer satisfaction

• Assist Associate VP with Building Inspections: Licensing Inspections, health & safety inspections, classroom inspections.• Assist Associate Vice President in hosting and organizing events for advertisement of The Child Development Academy• Welcome visitors, parents, and children in a professional and courteous manner• Answer and route incoming telephone calls with a pleasant and professional demeanor• Perform administrative support tasks for day care staff, such as word processing, spread sheets, copying, typing letters or special projects as needed to facilitate the workflow as directed by the Associate VP• Assure payments are collected in a timely manner. Report any issues to the Associate VP• Staff Development In-Sessions/Training (Web/In Class)• Closing & Opening of Building; Answering phone calls, Front office document preparation

• Coordinate and implement curricular activities and individual programs • Conduct initial evaluations and annual evaluations in terms of functional skills in the areas of cognitive, social/adaptive behavior and family observation/needs• Develop and implement curriculum activities/lesson plans and children’s individual educational plans as needed. Coordinate adaptations to effectively carry out plans• Implement transitional activities • Conduct staffing with the professional team (discuss individual programs and progress, discuss overall curriculum and materials/equipment, complete quarterly updates, review lesson plans, and generate lists of equipment needs)• Conduct parent conferences to address needs, evaluate progress and develop plans for child’s continued educational growth• Communicate regularly with co-workers involved in each child’s educational program• Coordinate and supervise classroom routine• Participate in team meetings and assume team responsibilities as required• Supervises Teaching Assistant in the classroom• Assist in providing practicum experiences for students as requested• Assist in the development and implementation of long term operational plans.• Manage the Social Media Advertising via Facebook

• Provide educational/ behavioral support for elementary students which includes assisting in various academic classes as well as speech, occupational therapy, art, physical education, Library and counseling.• Collaborate with teachers, behavior specialist, psychologists, counselors, occupational therapist, audiologists, administrators and other professionals.• Make materials for the classroom or other pullouts.• Work as a 1:1 for behavior support• Long-term substitute for the 2nd grade classroom• Created lesson plans for a 2nd grade classroom in accordance with SOL goals• Create and implement documents to track and tally behavior and to positively enforce positive behavior• Create social stories, sensory stories, power card, picture schedules and various behavior modification materials. • Gave a brief speech for “Opening Ceremony” in the 2009- 2010 school year on meeting the children where they are. Getting out of your comfort zone and trying new things to reach their educational needs.