• Benefits/Payroll reconciliation• I-9 verification• Responsible for sending onboarding to new hires• Provide benefit information and enroll employees in desired benefits • Manage and process COBRA • FSA/HRA claims processing and enrollment • Knowledgeable in Alegues, WebCOBRA, and E-Verify• Main point of contact for employees in regard to benefits• Process payroll for clients with 100+ employees

• Processes completed payrolls in Evolution queue• Compares physical check count against reports to ensure all checks are accounted for• Ensures all reports packaged with checks are for the same client• Logs any errors/omissions submitted by payroll processors• Maintains address manifest in FedEx or any other courier or delivery service• VMR processing• Filing in client files payroll and tax related matters in the appropriate file folders

• Oversees all office management tasks for Savers Marketing, a Field Marketing Organization (FMO) for 1500+ Insurance Agents• Conducts internet-based market research to create targeted potential client lists• Processes and tracks referrals, applications, and payments for 1500+ new individual health insurance policies annually• Train and educate new employees and team members• Pre-qualifies individuals outside of open enrollment periods, 200+ annually• Manages projects and oversees distribution of roles to team members• Maintains and updates company database with all agent information• Proofs, enters, and uploads applications for UnitedHealthCare, BCBSNC, Humana, etc.• Familiar with health policies for 30+ insurance companies• Extracts and edits monthly commission statements• Provides agent relations and event planning for annual insurance symposium for 200+ attendees• Research all Affordable Care Act provisions in order to provide compliant healthcare solutions for individuals• Provides knowledge-based support for health care agents• Proofs and submits health care and life insurance contracts for 500+ agents