Senior Account Manager
Current• Manage a portfolio of 50+ key accounts and collaborate with C-Suite leadership, doctors, facility staff and key external stakeholders to build relationships across the Midwest and Southern Regions• Develop and present strategic, comprehensive, organizational-specific plans to increase program performance and client satisfaction.• Utilize reporting technologies to track YOY growth and performance such as; PowerBI, WorkMarket, OneNote, Salesforce, PowerPoint and Excel.• Proactive identification of performance improvement opportunities through data analysis and discussion with subject matter experts to achieve needed results.• Deliver presentations to senior executives, private practice owners and key external stakeholders to build relationships and demonstrate growth prospects and current progress• Analyze customer data to identify trends and opportunities for clients and offer product enhancements as applicable• Collaborate with cross-functional teams to develop various solutions to improve the external user experience as well as internal processes at Vatica Health