As principal assistant to the doctor, keep apprised of all supervisory policies and disseminate information to employees regarding such policies. Supervise processing, training, and screening of medical patients. Report information regarding efficient office operation. Counsel subordinate personnel as required improving their general effectiveness and efficiency. Advise the doctor on all legal matters. Supervised all clerical tasks, administrative matters, and training functions. Fulfill industry obligations such as schedules, inspections, and investigations. • Developed and implemented a new medical practice as an officer manager; managed office operations, work flow, office staff – including recruitment, performance management and training/development of family medical practices. • Received a five-star rating in compliance with the medical insurance group; transformed all paper medical records to an electronic system for over 3000 patients.

As a caregiver I assist the elderly and disabled with all the activities one may require as activities of daily living. Some examples are personal care, bathing and grooming, dressing, toileting, exercise, preparing meals, shopping, housekeeping and laundry. Having a medical background, I have extensive experience in medication handling, diabetes care, injections, g-tube care, wound care and other duties such as vital signs and communicating with medical offices for appointments, refills, and referrals. • I have great interpersonal skills, compassion and patience. This helps to build trust therefore, it creates a nurturing, strong and open relationship with my clients. I also have great observation skills and can take initiative and be proactive in an emergency situation.

The Marine Reconnaissance Foundation (MRF) is committed towards serving the Marine Reconnaissance Community and its veterans by providing active and continual assistance for active-duty operators, support for the wounded and family-support programs. The Foundation aims to provide both ad-hoc and long-term support for the Reconnaissance Marines and the U.S. Special Amphibious Reconnaissance Corpsmen deployed abroad, their spouses and their children settled in the United States.

Performed all duties as a medical assistant, including vitals, maintaining patient treatment records, coding, and consulting with physicians. Skilled in adult and pediatric immunizations. Ordered and distributed back office supplies to guarantee adequate supplies for operations. Skilled in heavy volumes of telephone calls, electrocardiogram’s, ear lavage and nebulizer treatments. Coordinated appointment schedules and resolved scheduling conflicts for three doctors.• Senior Medical Assistant for back office operations where I supervised 4 employees, 10 Medical Assistant students, and over 60 patients a day.• Implement medical practice's quality assurance and control program. Ensured compliance with HIPAA, CLIA and OSHA regulations; improved overall patient care and satisfaction.

Performed pre and post-surgical patient care. Assisted the physician with colonoscopy’s and EGD’s. Carefully scoped instrument trays and setup surgical equipment to meet OR Nurse specifications. Completed EKG’s and vitals, maintained medical records for thoroughness and accuracy in completion of reports and patient documentation. Ensured sterile conditions by autoclaving and sterilizing all trays and equipment. Conducted referrals, record filing, appointment scheduling, injections, and coding. Demonstrated a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.• Established a trusted relationship for Physicians and office operations. Follow-up on clinic patient care issues. Coordination of GI procedures, including those requiring conscious sedation. Foster patient trust and confidence through integrity, knowledge, and teaching.

Provide direct services nationwide using specific intake tools and scripts to assess the dental needs of callers. Multi tasking and problem solving to quickly determine the best way to respond to client requests. Maintained the ability to multi task within each call and remain focused on client calls while working in a highly trafficked and open office environment.• Rated customer representative of the month with a 96% satisfaction rating for over three months.• Ability to communicate and actively participate in customer service team meetings.