As a Specialty Clinic Coordinator and Department Head at Wake Family Eye Care, I work closely with the office manager and the management team to ensure the smooth operation and growth of the practice. I have over 20 years of experience in the medical field, 35 years of experience in customer service and public relations, and several years of experience in the computer field.I coordinate patient care with the physician and assist with administrative duties that further patient care. I also perform various optometric procedures and diagnostic testing, sterilize examination equipment and tools, and supervise other team members in the department and office. I have a certification in Excel and a strong background in process improvement, social networking, and Optometric care. I am passionate about providing quality service to our patients and enhancing our practice's efficiency and performance.