-Devised and effectively managed personnel to achieve business objectives while adhering to regulatory standards and fostering professional growth-Spearheaded the conception and execution of strategic initiatives aligned with broader organizational objectives-Formulated and evaluated metrics to ensure appropriate resource allocation and prioritization-Utilized metrics to generate accurate projections reflective of the team's and stakeholders' requirements-Supervised and administered departmental budget-Developed and implemented efficiencies across the team-Synthesized complex issues into easy-to-understand, manageable deliverables-Acted as liaison and advocate for various departments across LRC -Developed deep stakeholder and industry relationships -Effectively lead LRC through a large transformation utilizing clear, consistent, and transparent communication and collaboration-Created a culture of collaborative, proactive employees by regularly providing transparency, organizing competing priorities, and timely feedback

-Spearheaded the advertising compliance review function-Formulated KPIs for advertising compliance review-Initiated solutions via data analysis, requirement identification, and effective communication to stakeholders-Provided mentorship and guidance to fellow team members-Contributed to diverse project teams, focusing on new product development, system development, and enhancements -Spearheaded projects aimed at implementing change management -Conducted thorough reviews of new and pending regulations to determine their applicability -Designed and executed a comprehensive training plan for new hires

-Analyzed and implemented process improvement that increased efficiency and compliance awareness-Utilized CRM reports to accurately track activity and ensure requirements were met and documented per established compliance guidelines-Acted as a liaison by bringing together and leading collaborations with credit union leaders, CBSI leaders, and advisors to collaborate on new ideas and solutions-Assisted in the continuous process improvement and growth for a piloted program