Brandy Holt Email & Phone Number

• Assisting customers with deposits, withdrawals, check cashing, loan payments, and Service request
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Operated the cash drawer

Qualification of borrower for various loan products and programs, reviewing documentation for eligibility for loan products, running AUS ( DU and LP), making documentation requests

Training and assisting any new loan officers hired by the company, prepping loans that had been moved over from the new loan officers prior company, creating “How-Tos” to help with the learning process of new various systems.

As a loan officer assistant I worked with borrowers going over loan estimates, gathering loan conditions, making sure disclosures were signed. I have also worked in the onboarding department training new loan assistants and loan officers. I have made “ How To” guides on how to use various applications and systems that the company uses.

As a Cap 2 Supervisor I was in charge of 12 to 15 people everyday. I make sure deadlines are met, verify overstock, change on hands, and maintain cleanliness of the back room/ truck unload area.

• Stocking, assisting customers, cleaning, and maintaining several rooms with many different products
• Sales Associate in Electronics
• Skilled at cash handling and accounting
• Managed and oversaw merchandise resets
• Stocked shelves and verified inventory codes