Brandy Jefferson Email & Phone Number

United States

Williamsburg, Virginia, United States

Gulfport,Ms

• Junior level one loan officer, member 360 champion/GEM (customer service champion), assuring member satisfaction through excellent member service and team mate training and observations. Safe duties, processes deposits, withdrawals, loan payments and cash advances as well as issuing Visa gift cards and Travelers Checks. Identifies members and ensures received checks are acceptable, Opens/closes accounts; check re-orders; stop payments/special handling; and reissuing, reinstating and canceling debit cards. Answers member questions regarding provided services and performs a variety of account maintenance functions (e.g., account balances and activity; transfers and adjustments; etc.) Reviews account information for restrictions and funds availability; provides information on account status and account actions processes bank wires, Western Unions, and ACH originations, updates and/or corrects records and system displays (e.g., address, military rank, telephone numbers, etc.)

Chila Vista,Ca

• In charge of opening and closing, daily operations, training, inventory, and loss prevention.• Bank deposits, hiring and training of all employees, balancing of cash draws, balancing payroll, customer service maintaining a clean and friendly work environment and new product roll out.• Achieved 2nd, 3rd, quarter goals, placing as top store in 4th quarter exceed company goal by 10% and balancing my payroll budget for every quarter and maintained a 96% customer satisfaction for all 4 quarters.

Otay Ranch,Ca

• In charge of opening and closing, daily operations, training, inventory, new product rollout, hiring.• Bank deposits, balancing of cash draws, balancing payroll, customer service and maintaining a clean and friendly work environment and assist store manager in day to day duties while meet company standards and goals.• Maintaining flawless floor moves and changes.