Brandy Marshall Email & Phone Number

Dallas/Fort Worth Area

Remotely From Home

Irving Tx

Responsible for analyzing complex problems, identifying root causes and assisting with driving practical solutions, organize group presentations regarding operational performance metrics to clients on a weekly and/or as needed basis, maintenance of assigned customer accounts , execute accurate and timely management of clients request, escalate and resolve client issues, claim research of invoice and adjudication inquires, work as liaison with internal and external partners to bridge gaps, implement Specialty program(s) for PBM customers (includes “basic” retail lock for Employer, Health Plan, and TPA clients and as well as custom implementations for larger clients) , coordinate submission of new groups, benefit changes, member communications, and product up sell. Sales support for PBM Account Teams, implement Major Medical and Stand Alone customers , special projects and corporate initiatives, responsible for all pricing changes via Fee Authorization process through contracts. Microsoft Office Suite, Excel, Powerpoint, Word, Outlook or Lotus Notes and Web applications, AS400, Attachmate, Peoplesafe, Caresource, RxNavigator, Aprimo, Salesforce.com, 3270, HBS, MAX, IUMs, CATS, and CE2000. Project Management 101 training in 2013, received Account Manager of the Year Award for 2013.

Irving, Tx

Knowledge of CVS/Caremark platforms with 9 years of related Medical and Pharmacy experience, independently analyze and resolve issues, train new employees on various systems, audit shipment orders before they are finalized, problem solve daily issues and handle escalations before deadlines, obtain request for medical documentation from physicians or pharmacies, obtain prior authorizations when appropriate in a timely manner, knowledge of verification, payers, plans, and the authorization processes, secured reimbursement prior to the pharmacy dispensing . Handle Customer Service calls as a Care Reservist. Proficient use of Microsoft Office Suite, Excel, Powerpoint, Word, Outlook or Lotus Notes and Web applications, Peoplesafe, Caresource, AS400, 3270, HBS, MAX, IUMs,CATS, and CE2000.

Flower Mound, Tx

Lifestyle Family Healthcare Certified Medical Coder. Code ICD-9,Cpt codes, analyze clinical documentation, data entry, knowledge of medical software, compiling patient documentation for medical records (transcription) and other correspondence, insurance verification, scheduling patient appointment, authorization referrals. Skills Computer, Medical software, fax, copy and telephone systems, data entry.

Real Estate

Certified Medical Coder

General Studies