Brandy Mchenry, Cx-Pro
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Brandy Mchenry, Cx-Pro Email & Phone Number

Customer Experience Professional, Customer Service Leader at The TemPositions Group of Companies
Location: Niagara Falls, New York, United States 6 work roles 2 schools
1 work email found @tempositions.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Work email b****@tempositions.com
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Role
Customer Experience Professional, Customer Service Leader
Location
Niagara Falls, New York, United States
Company size

Who is Brandy Mchenry, Cx-Pro? Overview

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Quick answer

Brandy Mchenry, Cx-Pro is listed as Customer Experience Professional, Customer Service Leader at The TemPositions Group of Companies, a company with 275 employees, based in Niagara Falls, New York, United States. AeroLeads shows a work email signal at tempositions.com and a matched LinkedIn profile for Brandy Mchenry, Cx-Pro.

Brandy Mchenry, Cx-Pro previously worked as Operations Specialist at The Tempositions Group Of Companies and Customer Service Specialist II at Anda, Inc.. Brandy Mchenry, Cx-Pro holds Customer Experience Certification, Customer Experience from Rutgers University.

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Email format at The TemPositions Group of Companies

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*@tempositions.com
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AeroLeads found 1 current-domain work email signal for Brandy Mchenry, Cx-Pro. Compare company email patterns before reaching out.

Profile bio

About Brandy Mchenry, Cx-Pro

Detail-oriented, passionate, and organized professional with 10+ years experience in customer-facing roles. Continuously seeks creative ways to improve customer experience by uncovering customer needs and identifying timely solutions. Strong time management and ability to prioritize tasks. Recognized for excellent customer service, meeting or exceeding, company performance and sales standards. Strong commitment to ongoing professional and personal development. "Make it happen" attitude, and highly self-motivated.

Current workplace

Brandy Mchenry, Cx-Pro's current company

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The TemPositions Group of Companies
The Tempositions Group Of Companies
Customer Experience Professional, Customer Service Leader
new york, united states
Employees
275
AeroLeads page
6 roles

Brandy Mchenry, Cx-Pro work experience

A career timeline built from the work history available for this profile.

Operations Specialist

Current

New York, New York, United States

Part timeScreen Resumes for candidates to ensure proper position alignment.Review candidate documents to ensure compliance with Contract requirements.Assist team as necessary.Flexible and Agile mindset to adjust to constant change.

Feb 2024 - Present

Customer Service Specialist Ii

Current

United States

May 2022 - Present

Customer Experience Coordinator

Fort Wayne, Indiana, United States

  • Develop, schedule, and analyze NPS Surveys. Report findings to Customer Service management for timely resolution. Weekly reporting on data trends and changes to Marketing VP. Annual report of VOC data with strategic.
  • Developed “close the loop” process and accountability reporting with Customer Service Management to address customer issues in a timely manner
  • Co-wrote, and executed benchmark “Annual NPS Relation Survey” to approximately 50,000 customers who had ordered within the prior 12-month period
  • Spearheaded “New Customer NPS Survey” to gain deeper insight into new customer’s experience, and confirm uniformity with relational survey data
May 2019 - May 2020

Customer Service Team Lead

Promoted to Team Leader responsible for supervising, coaching, and developing a team of 4 CSR’s in addition to performing customer service representative duties. As Team Leader, serve as subject matter expert and day-to-day point of contact for team members regarding procedural and system questions. Monitor team scheduling and attendance. Approve/Deny.

Feb 2013 - May 2019

Customer Service Representative

  • Responsibilities included, but not limited to, account integrity maintenance. Enter sales orders. Process returns. Monitor inventory levels based on customer need and sales volume. Negotiate customer discounts, draft.
  • Maintain and grow 200-400 personal accounts averaging 1.9mil annual sales, 2018
  • Lead team to consistently meet performance goals for sales, returns, account growth, productivity, and outbound call quotas
  • Personally exceed company standard for outbound call quotas by 10-20% regularly
  • Successfully build and develop numerous strong relationships with National Retail Convenience Store customers, and National Chain Brands, including Circle K, Subway, and KFC, instilling customer loyalty and growing.
  • Skillfully identify opportunities for business within dormant accounts
Nov 2009 - Feb 2013
Team & coworkers

Colleagues at The TemPositions Group of Companies

Other employees you can reach at tempositions.com. View company contacts for 275 employees →

2 education records

Brandy Mchenry, Cx-Pro education

FAQ

Frequently asked questions about Brandy Mchenry, Cx-Pro

Quick answers generated from the profile data available on this page.

What company does Brandy Mchenry, Cx-Pro work for?

Brandy Mchenry, Cx-Pro works for The TemPositions Group of Companies.

What is Brandy Mchenry, Cx-Pro's role at The TemPositions Group of Companies?

Brandy Mchenry, Cx-Pro is listed as Customer Experience Professional, Customer Service Leader at The TemPositions Group of Companies.

What is Brandy Mchenry, Cx-Pro's email address?

AeroLeads has found 1 work email signal at @tempositions.com for Brandy Mchenry, Cx-Pro at The TemPositions Group of Companies.

Where is Brandy Mchenry, Cx-Pro based?

Brandy Mchenry, Cx-Pro is based in Niagara Falls, New York, United States while working with The TemPositions Group of Companies.

What companies has Brandy Mchenry, Cx-Pro worked for?

Brandy Mchenry, Cx-Pro has worked for The Tempositions Group Of Companies, Anda, Inc., and Heritage Parts.

Who are Brandy Mchenry, Cx-Pro's colleagues at The TemPositions Group of Companies?

Brandy Mchenry, Cx-Pro's colleagues at The TemPositions Group of Companies include Lashay Cromartie, Shermain Lovey Thompson, Waldemar Álamo, Alyssa L., and Shahram Shirazi.

How can I contact Brandy Mchenry, Cx-Pro?

You can use AeroLeads to view verified contact signals for Brandy Mchenry, Cx-Pro at The TemPositions Group of Companies, including work email, phone, and LinkedIn data when available.

What schools did Brandy Mchenry, Cx-Pro attend?

Brandy Mchenry, Cx-Pro holds Customer Experience Certification, Customer Experience from Rutgers University.

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