Brandy Meade Email & Phone Number

Arizona, United States

Delivered pricing and contract renewal support for data, wireless LAN, and third party products and maintenance services by utilizing various vendor tools including Cisco configurator, Cisco Service Contract Center - Smartnet, Enterasys 3Com, and Extreme quoting tools.Generated contract renewals for customers resulting in $3.2 million in billed revenue over 10 months.Developed requirements for the maintenance renewal process automation to reduce processing time by… Show more Delivered pricing and contract renewal support for data, wireless LAN, and third party products and maintenance services by utilizing various vendor tools including Cisco configurator, Cisco Service Contract Center - Smartnet, Enterasys 3Com, and Extreme quoting tools.Generated contract renewals for customers resulting in $3.2 million in billed revenue over 10 months.Developed requirements for the maintenance renewal process automation to reduce processing time by 30%.Participated on team project to migrate pricing processes from legacy tools to global tool platform resulting in multi million dollar reduction of tool costs.Performed end to end testing across multiple systems, including SAP, for new releases ensuring smooth implementation for field.Trained channel partners on global tools ensuring ability to sell directly to customer base.Provided pricing support for multiple solutions including Cisco, Smartnet, Enterasys, 3Com, Verint, NICE and Genesys. Show less

Team leader and subject matter expert for technical configuration and pricing. Provided channel partner support for Siemens switches and applications.Re-engineered sales quote to order process resulting in 30% increase in direct customer sales time for sales force of 250.Analyzed and benchmarked sales process recommending process improvements.Developed and designed workload support processes utilizing Remedy Action Request System.Designed and introduced ad hoc reporting of… Show more Team leader and subject matter expert for technical configuration and pricing. Provided channel partner support for Siemens switches and applications.Re-engineered sales quote to order process resulting in 30% increase in direct customer sales time for sales force of 250.Analyzed and benchmarked sales process recommending process improvements.Developed and designed workload support processes utilizing Remedy Action Request System.Designed and introduced ad hoc reporting of proposal and revenue information making it available on demand to product management.BRANDY MEADE PAGE 2Participated and supported early quoting process which resulted in product launch to market 6 months earlier than scheduled. Show less

Managed team of 12 technical experts providing configuration and pricing of telecommunication and data solutions.Managed a virtual team of 12 in 10 different states nationwide.Achieved and maintained 94% customer satisfaction rating.Developed metrics to analyze and report on pricing support activity leading to 10% improvement in agent productivity.Hired and developed staff of pricing specialists to support needs of sales force.

Created and expanded technical pricing support programs for growing sales force.Developed processes to expand pricing support to include current products.Assisted in development and implementation of Enterprise Sales Support Representative program reducing quote to sales time by 20%.Performed move and change pricing for legacy systems enabling sales force of 150 to focus on sales of current products.