Brandy Monroe Email & Phone Number

Deland, Fl, Us

Deland, Fl, Us

• Supervise and coordinate patient care delivery across the nursing unit, ensuring adherence to quality standards and optimizing patient outcomes.• Conduct concurrent chart audits to verify the accuracy and completeness of electronic medical records, promptly addressing errors and coordinating staff training needs.• Contribute to strategic planning and operational objectives by developing action plans, implementing productivity and quality standards, and identifying opportunities for system or process improvements.• Foster positive relationships with internal and external stakeholders, support patient experience initiatives, and ensure compliance with iCARE standards through daily nurse leader rounding and effective communication.

• Contributed to the creation and development of a remote clinical care management team, designing and implementing clinical programs, systems, and workflows.• Analyzed productivity measures and team objectives, achieving significant outcomes, including a 14% reduction in emergency department visits, 23% fewer inpatient hospitalizations, and an average decrease of $3,900 in medical spend per patient in the program’s first year.• Spearheaded the planning, onboarding, and development of a multidisciplinary team of over 40 clinicians.• Collaborated with healthcare executives, vendors, and cross-functional leaders to enhance operational efficiency and drive quality improvement initiatives while scaling clinical programs.• Fostered a patient-centric and supportive team culture, successfully navigating the challenges of a rapidly growing organization.

Daytona Beach, Florida, United States

• Led a Care Facilitation team, ensuring smooth transitions for managed care members from acute to outpatient settings through effective case management and health education.• Utilized strong communication skills to collaborate with physician leaders, administrators, and team members, fostering a proactive problem-solving environment.• Oversaw the onboarding and training of new staff, providing ongoing assessments and coaching to enhance productivity and clinical effectiveness.• Applied critical thinking and organizational skills to analyze metrics, monitor workflows, and identify business trends, driving positive outcomes.• Partnered with community healthcare professionals to improve members' overall wellbeing by reviewing and enhancing medical care and services.• Recognized with the STAR Award for outstanding performance.

Daytona Beach, Florida, United States

• Oversaw nursing staff on a 36 bed unit and managed direct care for up to 6 patients with varying acuity levels on a Medical/Surgical Telemetry floor, collaborating closely with cardiologists and surgeons.• Skillfully handled complex medical devices and treatments, providing patient and family education on rights, disease processes, and lifestyle changes.• Served as a preceptor for new staff and interns, contributing to initiatives like "Hourly Rounding" and the "Point of Care Advisor" sepsis tool.• Recognized with 3 Daisy Awards for exceptional nursing care.