Brandy Reed Email & Phone Number

Vance, Alabama, United States

Vance, Alabama, United States

Automotive Tech One working with Akka Technologies located inside Mercedes-Benz International in Vance, Alabama.

Vance, Alabama

Automotive Tech One working with Formel D USA, Inc. located inside Mercedes-Benz International in Vance, Alabama.

Birmingham, Alabama Area

• Assume role as IT Manager in the absence of the current IT Manager
• Microsoft Dynamics CRM support in the areas of installation, configuration, upgrades and supportfor end user’s needs, assist with ticketing processes, global filtering, customer billing and collectionsprocess, some.
• Microsoft Dynamics CRM support in configuring Smart list for end-users and training end users onhow to use their list and export to Excel for spreadsheet use
• Engage in computer networking and computer hardware tasks
• Initial set up of computers for end user and training if needed
• Help desk - Some advanced and basic

Tuscaloosa, Alabama Area

• Provide technical assistance and support for incoming queries andissues related to computers, software, and hardware either in person,over the phone or through email
• Train end users
• Maintain the daily performance of computers
• Ask questions to determine the nature of the problem
• Walk users through a problem-solving process
• Install, modify and repair computer hardware and software

• Manage the buying and delivery process of hospital supplies
• Negotiate rates with carriers ensuring that you secure the best possibleprices
• Coordinate all inbound and outbound traffic of supplies, equipment as well as patients
• Work closely with the Hospital Administrator to ensure hospital needs aremet
• Observe and follow all health and safety compliances
• The preparation of management reports as well as analyzing monthlystatistical

Pensacola, Florida

• Work in a fast-paced call center (or sometimes remote) environment to takeincoming technical calls from customers. Listen and analyze, troubleshootand resolve technical issues for voice, internet or data installation.
• Remotely configure and troubleshoot client's equipment or educatecustomers.
• In the event the issue cannot be resolved, escalate the call to the next tier ofsupport or arrange dates, times & access arrangements for a service call.

Gulf Breeze, Florida

• Work in a fast-paced call center (or sometimes remote) environment to takeincoming technical calls from customers. Listen and analyze, troubleshootand resolve technical issues for voice, internet or data installation.
• Remotely configure and troubleshoot client's equipment or educatecustomers.
• In the event the issue cannot be resolved, escalate the call to the next tier ofsupport or arrange dates, times & access arrangements for a service call.

Hamilton, Alabama

• Worked for Dell Computer Company as a Computer Hardware Technician for 2 years
• Dell Hardware Technician Certified
• Worked for Gateway Computer Inc. as a Computer Software Technician for 2 years
• Worked for T-Mobile as a Cell Phone Technician for 2 years
• Worked for Wide Open West Communications as a Cable, Internet and Phone Technician for 2 years