Brandy Martinez Email and Phone Number
Detail oriented and results driven professional with over 10 years of experience in administrative roles, customer service, and health-related fields. Proven expertise in office management, client relations, and team leadership. Adept in building strategic relationships, leveraging interpersonal skills, and acting as a subject matter expert for various organizational intricacies, and strategic long and short term planning. Driven to enhance employee experience and positively contribute to the organization's overall strategic plan. Effective client liaison ,trainer, communicator, and result-oriented leader. Proven track record of utilizing strong organizational, planning and communication skills towards improving operational efficiency. Seeking to leverage my diverse skill set and experience to contribute effectively to a dynamic organization. Case Manager / Housing Specialist | 09/2023- PRESENT 40 H / Weekly Nan Mckay | Miami, FL Lead Beauty Consultant | 04/ 2023 – 02/2024 35 H/Weekly Boots Alliance | Miami, FL Forbes Client Service Liaison | 03/ 2023 - 01/2024 15 H/ Weekly Esthetician | 8/2022-03/23 20 Hours / Weekly Massage Green -Orange CT Lead Patient Care Representative / Veterinary Technician | 09/2021 - 03/2023 40 Hours / Weekly Veterinary Wellness Center of New Haven - New Haven, CT Veterinary Technician | 04/2019 - 05/2021 40 Hours / Weekly Advanced Veterinary Care - Farmington CT Emergency Veterinary Technician 06/2018 - 04/2019 40 Hours / Weekly Newtown Emergency - Newtown CT
Nan Mckay And Associates (Nma)
View- Website:
- nanmckay.com
- Employees:
- 286
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Housing SpecialistNan Mckay And Associates (Nma) Sep 2023 - PresentMiami, Florida, United StatesManage an assigned caseload to HCV participants Successfully managing multiple housing projects simultaneously ensuing 100% on time completion and adherence to budget restraints and family composition. Creating reports for internal use and for compliance with regulatory requirements. Ensuring that all required documentation is collected , verified and processed accurately for determination. Resolve concerns between owners, tenants, and public housing authorities (PHA’s) Analyzing data related to program performance and tenant outcomes to inform decision making and improvements. Regularly reviewing and updating case files to ensure compliance with program requirements. Provide ongoing support and assistance to participants, including problem solving and connecting them with additional resources. Proficiency in entering and managing data in housing management software systems. In depth knowledge of the U.S department of housing and Urban Development (HUD) guidelines , ensuring adherence to federal , state and local regulations to housing assistance.
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Lead Beauty AdvisorBoots Alliance Apr 2023 - Feb 2024Miami, FlEfficiently managed front desk operations for a high-traffic hotel, delivering exceptional service to up to 200 guests daily while providing detailed information on amenities and services. Proactively scheduled client appointments and ensured a seamless guest experience by adhering to Forbes 5-star service standards. Operated the POS system with precision, handling sales, returns, gift card activations, and daily financial reconciliations, ensuring accuracy and efficiency in all transactions. Implemented guest feedback initiatives and worked closely with the concierge and housekeeping teams to address and resolve issues swiftly, enhancing overall guest satisfaction and loyalty.
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Client Services1 Hotels Mar 2023 - Jan 2024Miami, Florida, United StatesAchieved an impressive 80% increase in sales through targeted strategies, effective team management and optimization of sales processes. Regularly track and analyze KPI’s such as sale volume, conversion rates , customer acquisition cost , and average transaction value. Utilize KPI data to make informed decisions, adjust sales tactics, and implement improvements to enhance team performance. Provide training, coaching, and mentor beauty consultants, focusing on sales techniques, product knowledge, and customer excellence.Use historical data and market analysis to forecast sales trends and develop strategies for future growth. -
Veterinary Technician / ReceptionistVeterinary Wellness Center Of New Haven Sep 2021 - Mar 2023 -
Veterinary TechnicianAdvanced Veterinary Care Apr 2019 - May 2021Farmington, Connecticut, United States
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Veterinary Technician/ ReceptionistNewtown Veterinary Specialists Aug 2018 - Feb 2019 -
Veterinary Technician / ReceptionistKalvig & Shorter Veterinary Associates May 2018 - Jul 2018New York, United States -
Veterinary AssistantLincoln Square Veterinary Sep 2016 - Jul 2018New York, United States
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Animal Care OfficerAnimal Care Centers Of Nyc Jul 2017 - May 2018New York, United States -
Graphic Design / MentorBoys & Girls Club Sep 2015 - Jun 2017New York, New York, United States -
Youth LeaderThe Base Sep 2010 - Jan 2012Peer educator in Harlem RBI’s sexual health education programDesigned and facilitated workshops for adolescents and young adults on HIV/STI’s, pregnancy prevention, healthy relationships, positive communicationConnected youth with sexual and mental health resources around New York CityManaged social media campaignsResponsible for data entry, filing, inventoryCommunity outreach including health fairs, block parties, neighborhood eventsMaintained supportive and confidential relationships with young people
Brandy Martinez Education Details
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Suny CantonGraphic Multimedia And Design -
Aesthetician/Esthetician And Skin Care Specialist -
Veterinary Sciences/Veterinary Clinical Sciences, General -
Academy Of Medical Training Of WaterburyPhlebotomy Technician/Phlebotomist
Frequently Asked Questions about Brandy Martinez
What company does Brandy Martinez work for?
Brandy Martinez works for Nan Mckay And Associates (Nma)
What is Brandy Martinez's role at the current company?
Brandy Martinez's current role is Housing Specialist / Case Manager.
What schools did Brandy Martinez attend?
Brandy Martinez attended Suny Canton, Cortiva Institute, St. Petersburg College, Academy Of Medical Training Of Waterbury.
Who are Brandy Martinez's colleagues?
Brandy Martinez's colleagues are Umair Hashmi, Takiesha Champion, Brianna Mack, Angela Cao, Supriya Sridhar, Dasha Suri, Ana Del Orbe.
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Brandy Martinez
Executive Assistant To Regional Vice President, Enterprise Quality And Performance ImprovementHouston, Tx2universalamerican.com, wellcare.com1 +140799XXXXX
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Brandy Martinez
Desired Role Customer Success | Customer Service | Account Management | Onboarding Specialist | Portfolio Property Manager | Project Management | Renewal Specialist | Customer Relationship | B2B RelationsSan Diego, Ca4actionlife.com, mgproperties.com, san.rr.com, mgproperties.com3 +161942XXXXX
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3jperez.com, ci.ontario.ca.us, ontarioca.gov
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