Brandy Wyatt Email and Phone Number

Trained call center sales teams on financial processing applications and corresponding regulations and guidelines. Liaised with worldwide financial institutions to complete the underwriting process and negotiate results for our clients. • Achieved 70% reduction in retention department’s time spent identifying accounts at risk for closure. Lead project to develop a macro that accurately executed outlier analysis against thousands of merchant accounts simultaneously, by analyzing merchant… Show more Trained call center sales teams on financial processing applications and corresponding regulations and guidelines. Liaised with worldwide financial institutions to complete the underwriting process and negotiate results for our clients. • Achieved 70% reduction in retention department’s time spent identifying accounts at risk for closure. Lead project to develop a macro that accurately executed outlier analysis against thousands of merchant accounts simultaneously, by analyzing merchant usage patterns, setting variables’ range boundaries.• Worked with clients through the application process to alleviate concerns and/or obtain financial and business documentation for underwriting banks.• Continuously held #1 position for 5-star customer reviews, aiding BlueDog’s achievement of a 4.6 Google customer rating.• Maintained customer records in CRM database. Show less

Utilized application to connect with, and promptly pick up clients to deliver them to their desired destination in a safe, enjoyable, and hassle-free manner. • 5-Star rating. • Numerous rider badges received for “great conversation,” “neat and tidy,” and “above and beyond.”

Oversaw operations of marine construction organization. General responsibilities included hiring, payroll, accounts receivable/payable, taxes, and client contracts. Created and submitted applications with state and local government agencies for permitting and environmental approvals.• Digitized organizational operations from paper only.• Managed staff of three to nine employees.• Created billing, purchasing, and inventory databases.• Coordinated mandatory environmental surveys.

Handled incoming/outgoing multi-line phone system as well as service department scheduling for busy air-conditioning company. • Successfully cleared two-year backlog of annual and biannual maintenance contracts through an increased customer coordination plan.• Settled warranty disputes with insurance providers and manufacturers on behalf of clients.

Began as receptionist and fruit accountant for Indian River Select juice company. Company founder, president, and CEO, Clifford Burg, entreated me to join Burg & Company as his executive assistant, overseeing construction projects for Mr. Burg’s personal home and new company office.• Supervised construction, work crews, and private contractors.• Managed Mr. Burg’s personal and work schedules. • Arranged all travel requirements for him and his family.

Assisted in store setup and grand opening of this retail location. Managed daily store operations consisting of opening/closing procedures, preparing and delivering nightly deposits, creating financial reports for corporate HQ, and conducting new hire training. • Earned two promotions in first four months. • Led a team of five to achieve consistent record sales figures and monthly bonuses.• Analyzed consumer sales and industry trends, and participated in statewide training seminars… Show more Assisted in store setup and grand opening of this retail location. Managed daily store operations consisting of opening/closing procedures, preparing and delivering nightly deposits, creating financial reports for corporate HQ, and conducting new hire training. • Earned two promotions in first four months. • Led a team of five to achieve consistent record sales figures and monthly bonuses.• Analyzed consumer sales and industry trends, and participated in statewide training seminars on cutting-edge products, in an effort to train our team accordingly. Show less