Led the coordination and administration of all aspects of programs, classes, events, and rentals. Developed new initiatives to support the strategic direction of the organization, implementing long-term goals and objectives to achieve the successful outcome of all programs. Developed an annual budget and operating plan, ensuring all programs operated within approved budgets, with financial records up to date, and monitoring and approving all budgeted program expenditures. Recorded and trended attendance and financial results of all programs and evaluated programs to assess strengths and identify areas for improvement. Managed group leaders and general volunteers using established volunteer management practices, liaising with leaders to ensure effective program delivery. Managed 5,000 member database. Managed extensive organization-wide calendar. Designed print and digital marketing materials. Managed all aspects of rental business, including updating pricing and contracts.