Solarwinds company as of May 2019 via acquisition.

Collaborate daily with software engineers, product owners, scrum masters, and UX designers as an engaged member of a cross-functional agile team• Review requirements/design documents to develop and execute test plans, test cases and test suites (both functionality and regression tests) for critical products and features• Design, implement, run, and maintain automated test suites using protractor to cover functional, acceptance, integration, and regression testing through Jenkins jobs• Work with developers to determine valid test approaches and scenarios pro-actively communicate with project team members to resolve issues or questions pertaining to test cases, test execution or project risks• Report, review and validate defects using bug tracking in Jira• Ensure QA best practices are applied in all deliverables

Responsible for building web presence and managing all acquisition channels. - Managed all marketing channels including but not limited to display, SEM/SEO, and PPC- Lead on UX/UI optimization and A/B testing

Strategic field marketing lead for rapidly growing apparel brand. Responsible for strategy with customer acquisition, goal/budget planning, training, event execution, partnership development, B2B sales/marketing integration.- Authored internal field training documents and established SOP for customer interactions- Built/managed internal execution documentation (Field Journal) for all scheduled PopUp Shop Events

Leader at flagship Washington D.C. location, from recruiting to on-boarding associates and managers for DC and MD area Guideshops. Managed NPS/customer experience training, team selling, product knowledge, visual merchandising, store operations, and in-store technology/software applications.

Create, sell, and implement multi-media advertising campaigns for dealership groups throughout the Southeast and mid-Atlantic Regions. Use consultative selling techniques to create a profitable SMB advertising mix.

North America lead on launch of Washington D.C. area markets. Strategy and execution on growth, local marketing, PR, and acquisition.- Hired PR staff and managed PR efforts in Washington D.C.- Lead on strategic customer acquisition and driver acquisition in all new markets- Authored training manuals and managed operations for all field marketing/acquisition programsHailo has carried over five million passengers and grown to annualized sales of over $100M.Investors include: Union Square Ventures, Accel Partners, Wellington Partners, Atomico Ventures and Sir Richard Branson.

Manage a customer service team of 5. As the single point of contact, provide extensive ongoing client interaction through on site visits and calls.Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. Initiate and conduct security and access control system consultations and develop recommendations as needed.Review and follow-up on service work orders to ensure its timely and satisfactory completion.Generate and analyze security reports for the client.Manage and administer Product Development Procedures and Operations, which include the testing of prototype web applications. Control and circulate several outlines of application. Coordinate product knowledge and development through training

Enterprise Rent-A-Car is an internationally recognized brand with more than 7,000 neighborhood and airport locations throughout the world. With more than 5,600 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. Enterprise is committed to doing things the right way: taking care of their customers, employees and the communities it serves. It’s “The Enterprise Way,” and it has been the foundation for employee growth and success for more than five decades.

Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad Agents or use BestBuy.com or the Best Buy app. The company has operations in the U.S. where more than 70 percent of the population lives within 15 minutes of a Best Buy store, as well as in Canada and Mexico, where Best Buy has a physical and online presence.