Bransen Daniels Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Cheswick, Pa

Cheswick, Pennsylvania

Allison Park, Pa

Greater Pittsburgh Area

Greater Pittsburgh Area

IT Business interface for all Onshore Assets in regards to IT infrastructure. Provide end-to-end accountability to business stakeholders for all IM&IT activity and identify opportunities to create Technology enabled business strategies. This included several multi-million dollar acquisition and divestment projects, eliciting requirements to ensure business needs were being met and ensuring business continuity during large and small IT infrastructure projects. • Worked directly with Program and Project Managers on analytical and consultancy work on several 100K+ IT infrastructure projects including new facilities, downsizing and data center moves.• Provided training and communications for IT project changes and statuses along with regularly holding meetings with the Asset Leadership teams to discuss strategy changes.• Managed my LEAN Certification Project to eliminate duplicate work and saved $10K per year in labor costs with the new SOP that was created. • HSSE Safety Liaison for IT ensuring safe work by all IT personnel in the onshore assets.• Early adopter/tester for OS migrations and most global IT changes affecting the US assets.• Conducted field visits to ensure business needs are being met and up to the standards.• Worked directly with the Service Assurance Manager to manage escalations due to external contractors failing to meet SLAs.

Warrendale, Pa

Windows/Network System Administration: - Managed and maintained the Microsoft Windows environment (Server 2003-2008) physical and Virtual via VMWare- Implemented Terminal Server Farm with VMs hosted in VMWare, cost savings of 30K by extending the life of the PCs in use.- Distributed software via Group Policy as well as managed and configured the WSUS update server for servers and end users- Managed Exchange Server 2003 and also setup test servers for 2007 and 2010.- Managed backups for 5 data rooms that hosted Active Directory along with file shares. Backup software used was Retrospect but have also used seva - Managed contractors from external vendors who supplied Monitoring and primary network support.- Provided support for 300+ users in PA, WV , NY and CO

1000 Cliff Mine Road Ste 520, Pittsburgh, Pa 15275

Field Engineer that managed support issues and escalations for assigned clients along with supporting all clients under support contracts in the Network Operations Center. Escalation point while on call during high profile changes including onboarding new clients to ensure smooth transitions.• Administration of Windows Server 2000/2003/2008, Windows XP/Vista/7, MS office, SharePoint, Exchange 2003/2007, Barracuda, Backup Exec, Cisco Routers/Firewalls and Terminal Server farms• Monitoring solutions used: Event Sentry, IPMonitor, Nagios• Onsite installation of servers, Barracuda Spam Filters.• Documentation of customer networks and environments.• Use of in house ticketing system as well as use of BMC Service Desk and Great Plains

Pittsburgh, Pa

Windows system administrator and help desk manager for both Retail and Wholesale business. • Windows Server 2003 Active Directory and general administration. • End User support for 100+ users using Windows XP including field personnel 24x7• Facilitated phone system conversion and upgrade from legacy systems• Other Systems managed: Terminal Services, Symantec Ghost, Symantec Corporate Antivirus, Warehousing Software support (Foxpro based), VERITAS Backup Exec