Profile with technical support focused on hardware and software solutions, services, support and solutions for the technology market. Knowledge in IT services, customer treatment, business software solutions.Skills such as rapid adaption to change, teamwork, assertive communications, strategic planning, perseverance and discipline and passion are the foundations of my profesional career and development.Skills and managements of CRM (salesforce and Microsoft dynamics)Future technician and telecommunications engineer.
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Technical Support L2Movate May 2023 - PresentCosta RicaTechnical support. Role in charge to support a global platform of business. Supporting clients with their business issues in the platform, great understanding skills and communications via emails. SLA and organisational management -
Sales SpecialistSupport Services Group Jan 2023 - PresentCosta RicaHandling calls, inbound calls from people who looks for a service, selling the product and placing orders, all that over the phone and following strategical sales skills. Use great skills of communications to convince the client and get those sales -
Customer Support SpecialistConcentrix Nov 2022 - Jan 2023Costa RicaCustomer blended support. In charge of assisting clients via chat, understanding and solving banking issues and software support to clients. The role was a banking institution in charge of support a product and their new clients to understand how that works -
Technical Support SpecialistFujitsu May 2021 - Oct 2022Costa RicaTechnical support representative. In charge of assisting direct clients, solving and understanding best way to solve a problem related with their computers and mobile devices. Hardware and software management skills and knowledge and business applications support like SAP which is part of billing -
Fraud AnalystSykes May 2019 - May 2021Costa RicaHandling calls for a banking institution, related with fraud situations with their accounts, in charge creating cases and them follow them up, great communications skills, working always under presión and find best ways to solve or assist customers with issues, also QA experience an Team lead experience as well.
Brayan Vargas Education Details
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Costa RicaBachelor'S Degree
Frequently Asked Questions about Brayan Vargas
What company does Brayan Vargas work for?
Brayan Vargas works for Movate
What is Brayan Vargas's role at the current company?
Brayan Vargas's current role is Brayan Vargas.
What schools did Brayan Vargas attend?
Brayan Vargas attended Costa Rica.
Not the Brayan Vargas you were looking for?
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Brayan Vargas
San Jose, Costa Rica -
Brayan Vargas
Alajuela -
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