Brayden Hay Email & Phone Number

Perth, Wa, Au

Australia

Responsibility & Accountability for business operations across Queensland, Western Australia, Victoria, South Australia, Tasmania & the Northern Territory markets including:-HVAC & Mechanical Services-Fire-Electrical-Telepower-Hygiene & Mould Remediation services-Building & Grounds Maintenance servicesOver 350 staff & $80M P&L across all Australian states (ex NSW/ACT)

Australia

Responsibility & Accountability for business operations across WA, Victoria, SA, Tasmania & NT markets including:-HVAC & Mechanical Services-Fire-Electrical-Telepower-Hygiene & Mould Remediation servicesOver 150 direct resources in all key markets including Melbourne, Perth, Adelaide, Darwin, Geelong and regional hubs in Karratha, Whyalla, Port Pirie, Bendigo & Katherine.

Greater Perth Area

Reporting to the Managing Director, overall responsibility & accountability for TVH business within the WA, SA & NT markets.

Greater Perth Area

Company Owner for a family orientated & owned automotive business based in Perth’s northern suburbs. Upon successful takeover of the business in December 2019 from the original owner who started the store in 1990, we moved quickly to facilitate re-branding and business improvement strategies. Each of our objectives were met within the first 6 months and the business was streamlined through the COVID-19 pandemic.The following 4 years saw growth compounded at over 30% per annum. The business also diversified its offering through various revenue streams including contracted work through government & fleet. The business was sold in June 2024 to new buyers who continued to operate under the trading name.

Greater Perth Area

ACwest are a small Mechanical & Electrical sub-contractor with 15 direct employees in the Perth construction & maintenance markets. My role was to enhance business processes & procedures for the next phase of growth of the business.

Perth, Australia

General Management of the Precise Air service businesses in Western Australia & South Australia. This role incorporates all facets of Operations Management and Business Development throughout the region and oversight of 50 direct employees at various levels of the organisation.

Perth, Western Australia

Inaugural Western Australian General Manager for the Precise Air Group. Responsible for operational effectiveness and growth of the Precise Air brand within WA.Key achievements include:-Building the branch from the ground up with zero direct employees within WA to 21 within two years.-Operational effectiveness and driving key metrics through all administration and management personnel by aligning values and culture.-Management of P&L -Delivering a high quality service to customers.

Perth Area, Australia

Responsible for a team of 15 highly skilled HVAC technicians, assisting with the management and supervision of 9 other qualified refrigeration technicians and responsible for regional sub contractors undertaking all aspects of refrigeration and air conditioning works. Transforming the Perth service team to a team with renewed energy, positive attitude, great customer service skills and a high first time fix rate.Key duties of my role are;-KPI reporting-Working to P&L Budgets-Customer reporting-Technical assistance to technicians-Building customer relationships-Estimating of jobs-Management of works from "cradle to grave"-Working with schedulers and account managers to provide an outstanding customer experience.In January 2015 I added the responsibility of the Spectrum Fire & Security business to my portfolio within TSC Group. This incorporated all facets of Fire Safety services inclusive of wet and dry systems and Portable Fire equipment with an additional 4 team members.

Perth Area, Australia

During my time with the TSC Group (formerly Hastie Services), I was employed as a technician facing key local accounts such as CSIRO, Curtin University (B500), Murdoch University and the Raffles Waterfront Development. I gained invaluable experience whilst working on Central Plant, DX Systems and specialising in maintenance, repair and diagnostic works coupled with undertaking an Electrical apprenticeship.Shortly after commencement with the business I was promoted to the role of Technical Service Supervisor to assist the Branch Operations Manager with the management of the HVAC team. This was a hands on supervisory role with minor account management responsibilities.

Jandakot, Western Australia, Australia

Whist working with Jako Service in the role of HVAC Service Technician, I was engaged to undertake most facets of Air-Conditioning work including Maintenance, Repair & Installation. The business focused on smaller air conditioning plant including Evaporative Coolers, DX split systems and small central plant equipment. Some clients included Harbour Town, Hollywood Private Hospital and City of Melville.During my time at Jako Service I spent some time working with their sister business Jako Industries undertaking installation works on construction sites.

Bunbury, Western Australia, Australia

Whilst working with family owned and operated SRA Engineering in Bunbury, WA, I gained invaluable experience and life skills which would stay with me for my entire working career. I was engaged on a quarterly basis to assist with business owner with HSEQ Audits for a key customer (Alcoa Australia).Upon completion of my apprenticeship I relocated to Perth, Western Australia to continue my career and undertake further study.

Master Of Business Administration - Mba, Business Administration And Management, General

Graduate Certificate, Business Administration

Diploma Of Engineering, Hvac And Mechanical Services Drafting

Awarded "Best Performance in Diploma Studies" during 2013.

Certificate 3, Electrical, Electronic And Communications Engineering Technology/Technician

Certificate 4, Engineering In Refrigeration And Air Conditoning Commissioning And Controls

Certificate 3, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician

Awarded with "AMCA 2010 Apprentice of the year"

Education record