Brayden Siler Email & Phone Number

Cary, North Carolina, United States

- Quick on the job training- ability to think critically and solve problems logically- Memorize specific aspects of many different devices, as to figure out what problems need what solutions- Multitasking and keeping track of multiple support tickets at once- Providing concise and easy to follow answers/solutions for customersSignificant accomplishments:- Moved up to a more responsibility-heavy position after only 3 months- Put in a position requiring adaptability and even more quick-learning to deal with a wider range of software and hardware issues- Retained near-perfect customer reviews and QA scores

Fuquay-Varina, North Carolina

Providing IT solutions to customers with computer troubles, including hardware and software. Troubleshooting, critical thinking, setting up new computers, transferring data from old computers to new computers, wiping hard drives, selling computers.