Chethan B R Email & Phone Number

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka

Bengaluru Area, India

Bangalore, India

 Responsible for understanding/reviewing requirements provided by strategy team and product manager, preparing test plan, preparing system test cases, preparing test data, executing test cases, documenting test results Conducted Peer Review for the Test cases & Test Plans Involved in customer bug investigation, tracking and follow-up with Support/Development/Test teams. Automating sanity and regression flow using Selenium Page Objects Model framework for Schedule Management… Show more  Responsible for understanding/reviewing requirements provided by strategy team and product manager, preparing test plan, preparing system test cases, preparing test data, executing test cases, documenting test results Conducted Peer Review for the Test cases & Test Plans Involved in customer bug investigation, tracking and follow-up with Support/Development/Test teams. Automating sanity and regression flow using Selenium Page Objects Model framework for Schedule Management Module. Updating page object model framework, creating test suites and test scripts against the manual test cases, Execution of test scripts and capturing test results. Identifying E2E scenarios and creating the Reusable methods & Generic methods.  Optimization/Refactoring of existing code by debugging and modification of existing test scripts. Writing CSS Paths for the web elements for complete test coverage. Creating and maintaining integration and selenium test suites using Jenkins. Involved in Accessibility, I18N and Localization testing. Involved in defect reporting and tracking using JIRA and Bug DB tools. Responsible for providing effort estimations and metrics to the project manager. SPOC for monthly/quarterly release management and SQA Audits. Show less

Bengaluru Area, India

 Involved in ORT ticket investigation, tracking and follow-up with Client/Development/Test teams. Investigating and updating UAT tickets within the SLA defined and assigning the ticket to the concerned for quick resolution Involved in understanding/reviewing requirements provided by client and system engineers, preparing test plan, preparing system test cases, preparing test data, executing test cases, documenting test results Conducted Peer Review for the Test cases & Test… Show more  Involved in ORT ticket investigation, tracking and follow-up with Client/Development/Test teams. Investigating and updating UAT tickets within the SLA defined and assigning the ticket to the concerned for quick resolution Involved in understanding/reviewing requirements provided by client and system engineers, preparing test plan, preparing system test cases, preparing test data, executing test cases, documenting test results Conducted Peer Review for the Test cases & Test Plans Performed simulated web service testing using SOAP UI tool Involved in automating the ASE & WhiP sanity and regression flow using Selenium web driver. Involved in defect reporting and tracking using Clear Quest tool Responsible for providing effort estimations, metrics, defect escape analysis w.r.t to test team to IBM PM. Involved in automating the entire GCSM regression suite using QTP tool Show less

Bengaluru Area, India

 Performing FLPD representing the organization as the first point of contact. Logging tickets in Bridge Clarify with step by step description of the client’s issue. Communicating with the customer on call without any dead air and educating the client all along the call to avoid the reoccurrence of the issue. Effective use of resource database RAISE and Ask Charley to investigate the issues reported and arriving at the resolution within the stipulated SLA. Preparing daily… Show more  Performing FLPD representing the organization as the first point of contact. Logging tickets in Bridge Clarify with step by step description of the client’s issue. Communicating with the customer on call without any dead air and educating the client all along the call to avoid the reoccurrence of the issue. Effective use of resource database RAISE and Ask Charley to investigate the issues reported and arriving at the resolution within the stipulated SLA. Preparing daily reports and communicating to the team lead with the SLA met/fail percentage, CSAT and DSAT’s received by the clients for the day. Show less

Bengaluru, Karnataka