Breana Gomez Email & Phone Number

Whittier, CA, US

Commerce, California, United States

Commerce, California, United States

Commerce, California, United States

El Segundo, California, United States

• Serves as a point of contact for HR for regarding payroll, promotions and increases, transfers, COVID cancellations, and terminations
• Provides information regarding promotions, educational raises, paychecks, COVID sick time accruals, bonuses, unlocking employee accounts, and updating expiring credentials
• Remain knowledgeable on company policies, compliances, and safety regulations
• Regularly maintains employment records for over 1,000 employees of a multi-state location company to ensure accurate information in employee files and databases
• Processes termination of employees in company systems and processes final pay
• Recorded and maintained files of over 1000+ employees with high levels of confidentiality including: disciplinary notices, termination notifications, certification statuses, and medical information such as TB test.

• Create an open-door atmosphere for team members above everything
• Listen and provide help to both guests and employees when needed
• Be knowledgeable of the store's sales and consumer needs in order to accurately create a schedule for the business' needs
• Be knowledgeable on diversity and inclusion topics to provide resources and events both to recognize and educate
• Create and coordinate events to foster and build team member moral
• Work with the HR leader to anticipate and address specific talent and staffing needs for each area of the business and execute intentional recruiting efforts to help store leaders find and hire talent with the right.

• Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest's needs over task.
• Uphold and maintain the execution of the Food and Beverage Standards, all Starbucks' brand standards and food safety standards.
• Maintain an on-going awareness of all promotional activities within Starbucks and maintain an inviting dining area for guests
• Follow all Target and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety.
• Monitor and record temperature-sensitive food items as outlined in best practices.
• Complete and record all cleaning tasks in the Starbucks space as outlined in best practices.

• Managed and approved copy editing projects
• Took on a content creator/ social media marketing role to promote the 2020 Los Angeles Review Literary Awards by creating and uploading social media content featured on Instagram, Twitter, and Facebook that resulted in.
• Trained new editorial personnel in department protocol
• Evaluated submissions to ensure they were up to house criteria and standards
• Drafted rejection letters and sent query responses
• Copy-edited, proofread, fact-checked, checked corrections to, and otherwise prepared manuscripts for layout

• Created, revised, analyzed, and tested pricing/promotional codes and calculations in Makita’s company-specific systems
• Created, organized, reviewed, analyzed, and maintained various forms, files, and reports for the Marketing department, as well as occasional items for various other departments
• Created items such as presentation slides, price lists, etc with PowerPoint and/or Excel for monthly mailings, presentations, or email announcements
• Created & distributed various month end reports
• Implemented monthly updates to the internal Marketing website & uploaded applicable monthly revisions to the external website
• Managed communication between product managers and the marketing department while assisting product managers in setting up new product prices and handling/filing related documents

• Understand the company’s chart of accounts.
• Processed all items in a timely and accurate manner.
• Organized and filed all items correctly.
• Established a filing system for freight invoices
• Verified all items received prior to input and verified all items post-input
• Performs other duties as assigned by management.

• Managed large amounts of inbound and outbound calls with patients including inbound and outbound calls
• Followed communication “scripts” when handling different topics
• Managed multiple providers’ schedules and patient flow
• Identified customers’ needs, clarified information, researched issues and provided solutions and/or alternatives
• Built sustainable relationships and engage customers by taking the extra mile and providing individualized customer service
• Maintained knowledge of current promotions, schedules, and policies regarding payment

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges as well as security practices
• Operate cash register to process cash, check, and credit card transactions
• Complete all cleaning, stocking, and organizing tasks in assigned sales area
• Provide elevated customer experience to generate a loyal clientele
• Ask open-ended questions to assess customer needs
• Greet customers entering the store to ascertain what each customer wants or needs

Big Bear, California

• Maintain continuous surveillance of people in swimming pool and pond
• Supervise campers and ensure appropriate headcount of people in the water
• Call out warnings to people who are violating the area rules or in danger
• Provide safety information to campers before they begin water sport
• Advise and teach campers how to navigate a canoe
• Proactively identify hazards/ potential hazards and take measures to prevent accidents

• Advise and serve as a student liaison between students in the residential halls and Area Directors and Campus Security
• Created and developed a positive living environment designed to link community, faculty, and residents, often resolving conflict
• Organize events that would bring on- campus students together
• Examine, evaluate, and assist in situations of conflict
• Promoted academic excellence, addressed student needs, and encouraged involvement among residents in a way that supported the mission of the University and the Department of Housing and Residence Life
• Promoted the interaction between community and residents

• Advise and serve as a mentor to a group of incoming students within the English major
• Advise and serve as a student liaison between students and faculty
• Examine, evaluate, and assist in the production of student papers
• Assist in helping students evaluate majors and minors
• Assist in creating academic schedules

• Advise and serve as a mentor to a group of incoming students to assist with their transition into a university
• Work organized events that would bring the students together to make them feel welcome
• Advise and serve as a student liaison between students and faculty
• Examine, evaluate, and assist in the production of student papers
• Assist in helping students evaluate majors and minors
• Assist in creating academic schedules

• Serve as a mentor to a group of high school students interested in human rights
• Select new members with the Amy Biehl Foundation mentor team
• Present information sessions on various human rights violations
• Assist with student papers and research

Bachelor'S Degree, English Language And Literature, General

Activities and Societies: Metaphonian Society, Sigma Tau Delta, Pi Sigma Alpha, Quaker Campus Television Network, Residential Life, First.

Education record

Activities and Societies: Cross Country, Waterpolo, Heritage of the Americas Program